11 Key Players of the Virtual Mailbox Market: A Rundown
Are you a frequent traveler, or do you own a remote business? You do not have a permanent mailing…
By: Vlad Pasculescu
Jan 24, 2021
A great way to make your front desk efficient is by getting your hands on the best reception software out there. Why? That’s because it helps your reception staff work more efficiently.
Your reception staff is responsible for making the first good impression on potential clients who visit your business. However, juggling visitors, phone calls, and queries can be a hectic task.
A report from Traction Guest shows that a visitor management system can increase operational efficiency by 94 percent. This means that with the help of an online reception software, your staff can easily manage reception without being overwhelmed.
A good reception software will do wonders to increase customer satisfaction. It can be considered an essential part of making visitors feel welcomed.
While managing a reception desk, there are several things to consider. You need to make sure that visitors are checking-in properly, the right meeting rooms are booked, and all customer queries are aptly answered.
Reception staff also need to check that all mail is being properly received and meetings are held on time. This is why there are a variety of online reception services available on the market catering to different needs.
Here are the options for the best reception software in 2021.
For online retailers, package management is the fastest way to retain customers. Similarly, for workplaces, universities, and co-working spaces, an excellent delivery tracker is necessary for operations to run smoothly.
This is where mailroom management software comes in. It helps speed up package pick-up times, declutter company lobbies, and streamline delivery processes.
PackageX Mailroom is one of the best mailroom management software currently available on the market. It seamlessly manages all mailroom operations with the help of machine vision and artificial intelligence technology.
The app also offers end-to-end visibility and virtual mailbox compatibility. By using PackageX mailroom, you can make delivery processes 95% faster.
Calendars are important for a business. They make sure that meetings are held on time, events are attended, and rooms are booked accurately.
They are so important, they’re usually the first thing you need to make sure you’re keeping track of. However, managing a calendar can be a lot to handle.
That’s why a good application can help you save time and stay on top of things!
Calendly is a powerful scheduling tool that makes connecting with others easier. It allows users to prioritize important events and accommodate individual schedules.
Integrated with Google, Office 365, and Outlook calendars, the app provides its customers with a seamless user experience.
Not many businesses can efficiently use meeting spaces. Problems like reservation conflicts, logistical issues, poor usage, and unclear policies are extremely common. These can lead to frustration and low morale among staff members.
Having a well-functioning booking system can help save you a lot of trouble! Right off the bat, you can eliminate double bookings, delegate responsibility, and coordinate better.
This results in better room usage and allows you to have smooth collaboration among various team members.
Joan is an excellent meeting room booking software that allows easy room scheduling both on-the-spot and remotely. By providing real-time meeting room schedules, it makes sure room availability is visible to all.
Through integration with apps like G Suite and iCalendar, Joan allows users to book meetings through their company calendar.
It’s super easy to use, requires minimum maintenance, and makes scheduling resources hassle-free!
Effective communication is the cornerstone of every organization. It helps enhance the productivity of team members. However, it’s often not easy to achieve, especially when employees are working remotely.
Team communication software can increase team strength and facilitate remote collaborations. Through this type of software, tasks can be efficiently delegated, ideas can be discussed, and work errors are minimized.
Microsoft Teams is a highly customizable app with plentiful integration options. It helps businesses properly manage chat, meet, and share files.
It acts as a hub of workplace conversations, collaborative team effort, document sharing and video chats. It allows you to share your screen and enables you to smoothly interact with your team while working remotely.
Customer dealings are a big part of your receptionist’s job description. Customer service software can help make incoming queries more manageable.
Customers are more likely to buy from competitors because of a service-related problem over a product-related one. That’s why effective customer service software can help retain clients.
A cloud-based phone system designed for customer support/sales team, Aircall helps configure phone numbers and forward calls efficiently.
Using an API and webhooks, the software offers seamless integration with CRM systems and collaboration tools. Equipped with powerful features, this easy-to-use app helps make managing phone calls more effective.
Sign-ins are important for every visitor who enters your building. Reception staff needs to check IDs, print visitor badges, and inform the hosts of each guest’s arrival. This is a lot of work.
Visitor management software helps streamline the sign-in process. It ensures that your visitors have a pleasant experience and do not have to wait in queues.
Lobbipad is a highly functional app that helps you effectively manage visitors. It enhances security and privacy in buildings.
Lobbipad comes with a fully customized iPad that helps companies showcase their logos and cater to visitors. It’s ideal for businesses who want to save reception costs.
It can be used as a hotel reception software and caters to corporations, working spaces, and schools.
Email management is an extremely important task for your reception staff. It reduces cost, clutter, and ensures business continuity.
Emails are the most effective medium for business correspondence. That’s why an email management app does wonders.
They help prioritize important messages, reduce information overload, and organize email workflows effectively.
One of the fastest email apps out there, Superhuman is designed to reinvent the email experience. With beautiful visuals, nifty features, and a blazing fast interface, it helps you send emails more effectively.
With great attention to detail, a clean interface, and features aimed at saving the user’s time, Superhuman fundamentally changes the way you interact with emails.
Choosing the right reception software can make a world of difference for your business. It makes the reception staff’s job easier, so they can be more productive and efficient.
It also helps provide a welcoming experience for all guests, ensuring an excellent first impression. We hope we were able to help you better understand the features of some of the best reception software available on the market.