Improve Customer Service Experience With an Automated Mailroom
An exceptional customer service experience is the pulse of every business. At the top of every…
We would like to extend our deepest sympathies to all those who are affected by COVID-19, directly or indirectly. This is a trying time, and first and foremost in our minds and hearts is the safety of our employees, clients, and community. To that end, we will now be offering PackageX for free for 90-days to make package management more efficient safely for buildings whose mailrooms and communities are still open and operating, many with a significant increase in inbound packages and deliveries.
Here are some of the best ways to use PackageX during this time:
Instead of logging signatures via touch, take advantage of our ID scanning feature. Just snap a photo of the recipient or pickup person’s ID for your log and the notification email.
Alternatively, if you are able to offer contact-free delivery service, use our app to take a picture of the drop-off location and include it in a drop-off notification email for transparency and security.
For deliveries without labels – take a photo of the item, manually input the recipient, and let our system do the rest.