Compare PackageX Mailroom Plans

Features
FREE
TRIAL
BRONZE
SILVER
PLATINUM
(CUSTOM)
App
Fully automated label reading (including handwritten)
Yes
Yes
Yes
Yes
Yes
Batch scanning
Yes
Yes
Yes
Yes
Yes
Automated email notifications
Yes
Yes
Yes
Yes
Yes
Contactless proof of pickup options
Yes
Yes
Yes
Yes
Yes
Outbound package management
Yes
Yes
Yes
Yes
Yes
Cloud based (iOS, Android, Web Apps)
Yes
Yes
Yes
Yes
Yes
No specialized hardware needed
Yes
Yes
Yes
Yes
Yes
Inbound and outbound tracking capabilities
Yes
Yes
Yes
Yes
Yes
Photo notification of package
Yes
Yes
Yes
Yes
Yes
Members can assign proxy pickup
Yes
Yes
Yes
Yes
Yes
Automated & configurable pick-up reminder emails
No
No
Yes
Yes
Yes
Company logo on communications
No
No
Yes
Yes
Yes
Automated reminders
No
No
Yes
Yes
Yes
Text message (SMS) communications
No
No
Yes
Yes
Yes
Add custom item labels in app
No
No
Yes
Yes
Yes
Support mailrooms in multiple languages
No
No
No
No
Yes
Virtual Mailroom
All notification emails include call to action buttons
No
No
No
Yes
Yes
Hold a package until it can be conveniently picked up
No
No
No
Yes
Yes
Forward mail or packages to an alternate address
No
No
No
Yes
Yes
Snap and send an email view of mail or documents
No
No
No
Yes
Yes
Discard items
No
No
No
Yes
Yes
Action confirmation email
No
No
No
Yes
Yes
Dashboard
Information about busy timeslots throughout the day
Yes
Yes
Yes
Yes
Yes
Carrier and package label percentage breakdown
Yes
Yes
Yes
Yes
Yes
Robust data and analytics
Yes
Yes
Yes
Yes
Yes
Item Audit (Delivery, Pickup Date & Stakeholders)
Yes
Yes
Yes
Yes
Yes
Automated and exportable reporting
Yes
Yes
Yes
Yes
Yes
Customizable templates for receiver notifications
No
No
Yes
Yes
Yes
Microsoft active directory sync for recipient information
No
No
Yes
Yes
Yes
API access available
No
No
No
No
Yes
White labeled mailroom user app
No
No
No
No
Yes
Quick search any identifying information
No
No
No
No
Yes
Preserve data logs on packages
No
No
No
No
Yes
Manage multiple mailrooms
No
No
No
No
Yes
Customer Support
Self-Help Portal (QRG)
Yes
Yes
Yes
Yes
Yes
In-App Walkthroughs
Yes
Yes
Yes
Yes
Yes
Website Tickets
Yes
Yes
Yes
Yes
Yes
Email Support
Yes
Yes
Yes
Yes
Yes
Dedicated Customer Success Specialist
No
No
No
No
Yes
Customized Onboarding Program
No
No
No
No
Yes
Onboarding Trainings
No
No
2 Dedicated Training Sessions
4 Dedicated Training Sessions
4 Dedicated Training Sessions per Month
package tracking application

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