The Key Skills Facilities Managers Should Possess in 2021
Every large organization needs people with the essential facilities management skills. Without their…
Whether your team is working from home full time or slowly transitioning back to the office, there is no reason their productivity needs to suffer. In fact, many companies that were previously resistant to remote work have found that the quality of work during the COVID necessitated work from home period has not suffered, and many are extending work from home options into 2021*.
However, working remotely does have its challenges. There are a few necessary steps your organization and managers should take to ensure that your team members have access to the materials and support they need to work as effectively as they do at the office.
You may be able to get away with working on an iPad on the occasional sick day or snowstorm, but a longer-term work from home reality requires that workers have a setup that offers them the same technology that they have at the office – or at least as close to it as possible. Whether that's a second computer monitor or industry-specific specialized hardware or software licenses, be sure all your employees have the tools they need to get work done.
Communication looks very different when workers aren't all in the same place. A phone call or email isn't the same thing is an impromptu gathering in an empty conference room or informal collaboration around someone's desk. Arm your team with communications software that will allow them to mimic informal, in-office communication as much as possible. Microsoft Teams, Slack, and other business messaging applications help create a collaborative culture, while video conferencing software like Zoom can make meetings more personal and effective.
When co-workers don't see each other every day, it's easy to forget to check-in and make sure the entire team is on the same page. Furthermore, quick check-ins and approvals, which only took a few seconds in the office, can have a longer turnaround when all parties are remote - especially if they aren't in the same time zone. The solution to avoid friction and inefficiency is simple. Make sure to communicate expectations and requests as clearly and early as you can and to check in often to make sure you and your co-workers are in sync.
Even with the best software and communication technology available, workers will run into problems when they are at home, and their documents and packages are at the office. Furthermore, your re-opening process will be that much more difficult with six months' worth of mail and packages filling the mailroom and overflowing into the hallways and nearby rooms.
Get ahead of the issues and clear the clutter with digital mailroom software like PackageX Mailroom. As soon as it is safe for some essential employees to return to the office, you can open the mailroom to everyone, no matter their physical location.
PackageX Mailroom uses email-based call to action buttons to enable employees to manage their mail from anywhere. They can click a button to request an action such as mail forwarding, package hold, document shredding, or request an image or scan of their mail or documents right to their inbox. This allows your employees at home and in the mailroom to stay on top of their workload.