Meet Oscar,
An Operations Lead

He manages multiple buildings at a time & is simultaneously responsible for all of his recipients' high-value mail items. He is accountable for managing properties and their profit & loss statements.

Above all, he cares about reducing package handling liability, creating efficiencies, positively impacting his P&L's and making sure the software is user-friendly for his staff.
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Challenges Oscar Faced Before Mailroom by PackageX

Before Mailroom by PackageX, Oscar’s operating costs & visibility on package deliveries across mailrooms were not where they needed to be. Oscar was faced with problems such as:
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Oscar Searched for a Mailroom Management Software

Constantly being barraged with package reimbursement claims, simple questions from under-trained staff, Oscar finally decided to look into an advanced mailroom management system.
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The Benefits of Mailroom by PackageX for Operations Leads

Full Audit Trails

Mailroom uses chain of custody-tracking technology; staff can look up package history & find out who handled a package at what time. Thereby, resolving missing & delayed package cases.

A Futureproof Solution

With client feedback incorporated into strategy, proactively redressal of potential issues, Oscar can rest easy knowing Mailroom is PackageX's flagship product with a future roadmap for years to come.

Easy to Integrate

With one account for multiple mailrooms, compatibility with communication platforms, & no external scanning hardware, operations leads are sure to love Mailroom.

Smart Staff Scheduling

With insight on carrier delivery times, operations leads can have managers appropriately schedule the right amount of staff and reduce operating expenses.

Fast Package Processing

Mailroom by PackageX processes packages up to 95% faster than legacy systems, reducing the amount of storage space mailrooms need.

Eliminate communication

Mailroom's support is open 24/7 for questions from mailroom staff members. Now Oscar gets his time back through customized onboarding for each client.

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How Mailroom Helped Oscar

After implementing Mailroom by PackageX, Oscar began to notice his previous challenges were abating. How? Let’s have a look!

Little to No Reimbursements

With package visibility, Oscar eliminated the need to hand out reimbursements to recipients. He drastically reduced the overall costs with Mailroom.

Less Queries From the Staff

With 24/7 support and dedicated onboarding, staff could learn to process packages quickly, freeing up Oscar’s time.

Justified Expenses

Oscar uses Mailroom's analytics to schedule staff more efficiently and reduce operating expenses by further saving on salary costs.

Easy to Integrate

Oscar is able to facilitate mailroom operations in more buildings with less effort. His bosses are all exceedingly pleased with his service.

More Storage Space

With Mailroom, Oscar can set up smaller mailrooms without mail and packages overflowing into lobbies.

Customize tools for any team

Our software automated procedures for staff, so managers don't have to spend time and addtional resources training and onboarding staff.

Try our sales-free, instant access to Mailroom by PackageX 14-day free trial and experience the world's fastest mailroom automation.

See How Mailroom Helped Our Clients

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    Mailroom Helped DelVal Reduce Package Pickup Time by 53%

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    PackageX Helped WeWork Reduce Package Processing Time by 85%

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    Helping Luxury Condos Process 17,000 Deliveries Annually

    5 min read
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    Mailroom Helped Improve Same-Day Resident Pickups by 26%

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    Mailroom Helped WPS Process 3,000 Deliveries Annually

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    Zero Lost Package Instances Through Mailroom OCR Enabled App

    5 min read

Oscar Can Connect His Mailroom With All of His Favorite Apps. 

He can automatically connect his Mailroom with the latest and greatest apps like WhatsApp, Slack, and Microsoft Teams to provide the ultimate mailroom experience for his recipients.
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Oscar Saved Time to Enjoy His Passion for Gardening 

With all the time Oscar saved by not having to field additional questions or reimagine budgets, he finally had the time for gardening. Now, he can tend to his plant collection and give it the attention it deserves.
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Used by Great Teams to Deliver Greater Mailroom Efficiency

Explore some of the amazing teams that use Mailroom by PackageX in the workplace to manage mail and deliveries efficiently.
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