Nearly a decade ago we founded PackageX to automate receiving and package delivery at final-mile buildings, like package rooms and central receiving.
Many of these buildings had building management systems, but didn’t have a workforce-friendly tool for package receiving, and so much of the process was done with spreadsheets or even pen and paper. For decades, this impacted productivity, facility efficiency, chain of custody, and recipient experience.
We solved the problem with our flagship offering – an incredibly popular package receiving app, which combines AI scanning & workflows to digitize package label data and automate receiving for hundreds of amazing customers in corporate offices, co-working spaces, hotels, universities, airports, and hospitals.
Logistics Happens Everywhere
In recent years, we started hearing from manufacturers, warehouses, freight forwarders, and retail stores. They weren’t final mile buildings, but they wanted to solve the same problem.
Like with final mile buildings, which have building management systems, these facilities also had backend systems like warehouse management systems, ERPs, and OMSs, but they were still lacking effective tools to scan shipping documents, like bills of lading and inventory labels to automate receiving for faster fulfillment and facility throughput.
What’s Coming: PackageX Enterprise Logistics Platform
A lot at PackageX has been in the works for months and years to support four wall facilities of all types. I’m thrilled to announce that starting early next year we are rolling out an Enterprise Logistics platform to automate data entry and manual logistics processes. The Platform includes:
- All-in-one AI scanning that automates manual data entry and turns any smartphone or camera device into a text (OCR), barcode (single and multiple), and QR code scanner.
- Bolt-on workflow apps that deliver consumer-grade B2B experiences for the workforce. This includes an upgraded version of our flagship package receiving app for buildings, plus new apps purpose-built for warehouses, distribution centers, and stores.
- A suite of APIs and SDKs to connect our scanning tech with backend systems or unlock custom workflows.
If you're interested in learning more or gaining early access, please reach out to me at farrukh@packagex.io or our Customer Success Lead, Bella Kidd. We look forward to supporting your efforts to deliver exceptional logistics experiences for your workforce and customers.
