Features That Transform the Way Your Mailroom Operates!

Modernize your mailroom management, scale up operations and attract customers with one complete digital solution.
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Mailroom Management

Managing your mailroom has never been more seamless with the Mailroom by PackageX Features.

Smooth Mailroom Management

Every detail is a click away if your mailroom is automated with Mailroom by PackageX.

Package Pileups

Remove unclaimed mail, reduce mailroom clutter, and get insights into mail delivery volume.

Contactless Pickup

Operate a fully contactless mailroom with digital proof of delivery.

No Manual Data Entry

Scan QR codes, barcodes, and handwritten labels with OCR enabled Mailroom application.

Delivery Management

Deliver mail, packages, and letters to your recipients at the right time with Mailroom by PackageX – just how your recipients like it.

API and Webhooks

Get the powerful APIs and Webhooks to accelerate and enhance your business experience.

Package Label Scanning

PackageX uses Optical Recognition Character (OCR) to process packages without leaving room for user error quickly.

Digital Delivery Tracking

Stay updated with the live status, location, and history of each parcel with the companion Shipd app.

Custom Integrations

Mailroom Enterprise can help you tailor your delivery business with customizable integrations.

Realtime Notifications

Stay updated with incoming and outgoing mail with instant push notifications with Mailroom Connect.

Recipient Notifications

Notify and remind recipients readily to pick up packages through advanced schedulers, ensuring same-day delivery.

Handle Packages During Covid-19
This smart solution for mailroom management during the pandemic secures packages, keeps your staff safe, and ensures social distancing.
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Mailroom Connect

Work your Mailroom from the palm of your hand.
snap and send

Smart Teams Trust Mailroom by PackageX for Mailroom Management

The mailroom management software for hundreds of teams in 210+ cities worldwide. Here’s how they make mail management smarter using Mailroom:
  • - ANDREW T.

    PackageX has drastically improved our inbound package process. I always look forward to packages coming in because I'm amazed how easy, quick, and fun it is to scan in packages.

  • - RODRIGO D.

    I had a problem with an email message regarding the new tool for re-routing packages. I reached out to the member support team, suggesting some changes, and not only did you answer me right away but also implemented ALL my suggestions. It feels great to know that, as a customer, I am heard by you.

  • - JORDANA B.

    PackageX is reliable, trustworthy, and easy to use. It has been super beneficial for our team.

  • - STU S.

    With package deliveries increasing by 20% per academic year, Delaware Valley University needed a robust, user-friendly program to process deliveries more efficiently. I'd estimate we're able to process packages 80% faster. I'd highly recommend PackageX.

  • - MARK R.

    The system is working perfectly and has cut our time inputting greatly. Thank you for the great system.

  • - MICHAEL L.

    PackageX has made our lives so much easier. The support team is incredibly responsive to whatever requests we have and tracking packages is simpler than it's ever been. Thank you!

  • - CESAR B

    I've been using PackageX for almost a year now, having used other software before for the same purpose, and I would choose PackageX every time. The support team is always available and ready to solve our problems, and they consistently incorporate feedback and improve the product to make our jobs easier.

Simple Pricing Plans for Your Mailroom

Get the capabilities, customization, and integrations you need to manage your organization's mail and deliveries.



per location / month, paid annually

Mailrooms with low volume operations

Most popular



per location / month, paid annually

Mailrooms with basic operations



per location / month, paid annually

Mailrooms with complex operations


Custom Quote

Enterprises with multiple buildings

See for yourself how Mailroom by PackageX can quickly adapt to your business needs – try it out free for 14 days. No strings attached.

Used by Great Teams to Deliver Greater Mailroom Efficiency

Explore some of the amazing teams that use Mailroom by PackageX in the workplace to manage mail and deliveries efficiently.
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Switching to Mailroom?
Seamlessly integrate your support tools with Mailroom to efficiently import your data for quick setup.
Download the app now from App Store or Google Play Store to attain a mesmerized and hassle-free experience of mailroom management.
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PackageX Dashboard
Mailroom dashboard, a web-based digital application that allows operators to manage mailroom through data-driven insights, automated scheduled notifications, and organize recipients and building listings.
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See How Mailroom Helped Our Clients

  • Case Study Wall Image

    Mailroom Helped DelVal Reduce Package Pickup Time by 53%

    5 min read
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    PackageX Helped WeWork Reduce Package Processing Time by 85%

    5 min read
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    Helping Luxury Condos Process 17,000 Deliveries Annually

    5 min read
  • Case Study Wall Image

    Mailroom Helped Improve Same-Day Resident Pickups by 26%

    5 min read
  • Case Study Wall Image

    Mailroom Helped WPS Process 3,000 Deliveries Annually

    5 min read
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    Zero Lost Package Instances Through Mailroom OCR Enabled App

    5 min read

Frequently Asked Questions