Mailroom by PackageX for Property Management

Instantly log packages and notify the residents by just clicking a picture. The mailroom management software that you need!
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Why PackageX?

Thousands of packages, cluttered mailrooms, lost deliveries, long pick-up queues. This is one scenario you want to avoid. With the uptick in online shopping, package delivery volumes are only increasing. The truth of the matter is, they are only going to grow. Whether you own a residential community, or manage an apartment complex, you want your property to be ready for this and avoid inconvenient situations for your tenants, and PackageX helps you do just that. Mailroom by PackageX is a modern solution to help residential communities provide an efficient package management solution to their tenants and cater to their distinctive challenges. Our solution is smart, customizable and scalable. It is helping clients like The Houstonian Estates, Tidewater Beach Resort, Gozzer Ranch and more process deliveries up to 95% faster.
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Alongside our software’s optical character recognition (OCR), the features below help mailroom managers and teams save time, space and reduce liability.

Notify residents about grocery, takeout, laundry deliveries and other non-traditional packages. Automatic notifications from the app send out timely alerts for package pick-ups and deliveries.

Residents can easily re-route deliveries to a neighbor or family member at their convenience. Effective communication between mailroom and recipient allows the recipient to delegate authority to another person for package receipt.

Notify the recipients about the packages via email or SMS. Utilize Webhooks to send out package notifications through multiple mediums. Customize the way Mailroom interacts with third-party apps, and integrate with Teams, WhatsApp, and more.

Automated reminders are sent if residents miss their packages. A delayed or missed package pickup is no more a problem. The pickup time can easily be rescheduled and a reminder sent.

Reduce time spent on mailroom activities by concierge staff, freeing up time for other resident focused tasks. Efficient mailroom organization and delegation of duties allows staff to cut down on wasted time.

Bring down the size of physical mailroom, opening up space for productive utilization. Mailroom organization prevents an overflowing and scattered mailroom, enhancing efficiency.

Avoid unclaimed packages and late pickups spilling over into the lobby. Manage your mailroom with unparalleled efficiency. Know the location of each package, the time it has been in the mailroom, and other particulars.

Assign specific storage space for incoming mail. Prepare in advance for incoming mail, reducing the time spent later on for package sorting and storage.

Contactless pickup with proof of collection. Simply snap a picture of the recipient with their mail, and eliminate the need to exchange documents or touch hands.

The operator can scan up to 50 packages in one go. Rapidly scan multiple packages in just one pass from your smartphone camera.

An automatic email notification with a photo of the package. Pictorial description of the package can be sent to the recipient, describing the condition of the package when it arrived in the mailroom.

24/7 support is available to in case of any issues.

See for yourself how Mailroom by PackageX can quickly adapt to your business needs – try it out free for 14 days. No strings attached.

Calculate Estimated Return on Investment With Mailroom by PackageX!

We all want a bang for our buck, and Mailroom by PackageX provides just that. Get a bird's-eye view of how Mailroom by PackageX impacts your bottom-line, and how soon you can get value after your investment in our mailroom management software.
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Used by Great Teams to Deliver Greater Mailroom Efficiency

Explore some of the amazing teams that use Mailroom by PackageX in the workplace to manage mail and deliveries efficiently.
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Smart Teams Trust Mailroom by PackageX for Mailroom Management

The mailroom management software for hundreds of teams in 210+ cities worldwide. Here’s how they make mail management smarter using Mailroom:
  • - ANDREW T.

    PackageX has drastically improved our inbound package process. I always look forward to packages coming in because I'm amazed how easy, quick, and fun it is to scan in packages.

  • - RODRIGO D.

    I had a problem with an email message regarding the new tool for re-routing packages. I reached out to the member support team, suggesting some changes, and not only did you answer me right away but also implemented ALL my suggestions. It feels great to know that, as a customer, I am heard by you.

  • - JORDANA B.

    PackageX is reliable, trustworthy, and easy to use. It has been super beneficial for our team.

  • - STU S.

    With package deliveries increasing by 20% per academic year, Delaware Valley University needed a robust, user-friendly program to process deliveries more efficiently. I'd estimate we're able to process packages 80% faster. I'd highly recommend PackageX.

  • - MARK R.

    The system is working perfectly and has cut our time inputting greatly. Thank you for the great system.

  • - MICHAEL L.

    PackageX has made our lives so much easier. The support team is incredibly responsive to whatever requests we have and tracking packages is simpler than it's ever been. Thank you!

  • - CESAR B

    I've been using PackageX for almost a year now, having used other software before for the same purpose, and I would choose PackageX every time. The support team is always available and ready to solve our problems, and they consistently incorporate feedback and improve the product to make our jobs easier.

Simple Pricing Plans for Your Mailroom

Get the capabilities, customization, and integrations you need to manage your organization's mail and deliveries.



per location / month, paid annually

Mailrooms with low volume operations

Most popular



per location / month, paid annually

Mailrooms with basic operations



per location / month, paid annually

Mailrooms with complex operations


Custom Quote

Enterprises with multiple buildings

Frequently Asked Questions

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Ready to Tame the Mailroom Chaos?

Try Mailroom by PackageX for 14 days, absolutely free. No strings attached.

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