Why PackageX Mailroom Should be Your Alternative to Envoy Deliveries.
Before we get into the Mailroom and Envoy Deliveries comparison, we would like to acknowledge Envoy for creating a seamless product to help offices manage their deliveries
The purpose of this comparison is to better help you understand the difference between PackageX Mailroom and Envoy Deliveries. If you’re here, you are looking to compare the unique features of each product or for an alternative to Envoy Deliveries.
Mailroom Vs Envoy deliveries
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Why is Mailroom an Envoy Deliveries Alternative?

In the next few sections, you’ll find Mailroom and Deliveries have variations in their product feature sets. Although, before we get too deep into the specifics, you should understand what each product serves at its core

Envoy Deliveries is targeted specifically to offices and their workforce. Its automated package delivery system is meant to alleviate stress for office managers or front desk workers. As Envoy has created products to cater to office needs such as visitor management, conference room booking and occupancy, and access control, its Deliveries piece completes a vision for creating a single management system that houses all office logistics and operations.

Mailroom was created specifically for, and we don’t mean to be cheeky, mailrooms. Our software creates a streamlined process for mailroom intake and output, regardless of industry. Whether you run an office, residential building, university, or any other mailroom, our system eliminates manual data entry and creates efficiencies for mailrooms of all sizes, in any building.

Before you look for an Envoy Deliveries alternative please see our evaluation criteria for How to choose the right mailroom management software for your businesss, so you know what’s best for your business.

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What's in it for you, the Mailroom Operator.

When it comes to using mailroom software, a mailroom operator is concerned with working easier, alleviating personal risk, and improving the client experience. When these criteria are met, they become more efficient. Now, we know the key to making a mailroom efficient is by helping the operator do their job more succinctly, so how is this accomplished?

Both Envoy and Mailroom help operators become more efficient by scanning deliveries into the mailroom in bulk by taking pictures of labels, sending automated reminders for package pickup, and requiring signatures for successful pickup. The automation experienced here helps mailroom staff to work less hard, covering one pillar.

However, when it comes to alleviating personal risk and improving client experience, Mailroom has two additional features that help operators out:

Image-Rich Notifications.

Since Mailroom gives staff the ability to take pictures of more than just package labels, mailroom operators can show the state of how they received packages by adding images to recipient notifications, reducing complaints from recipients about the condition of their packages upon pickup.

Designated Pickup.

Mailroom also differentiates itself by allowing for pickup delegation with its Designated Pickup feature. With this feature enabled, recipients can request others to pick up on their behalf, and mailroom staff will never feel at risk handing over a package to the wrong person.

Top Considerations for Mailroom Managers.

While mailroom operators are worried about reducing complaints or working easier, mailroom managers are more concerned about creating efficiencies and saving costs. Managers are often looking for mailroom software that provides sturdy analytics, easy integration, and for the right price

Pricing Models.

Both products have free tiers, but when it comes to paid tiers, like a fork in the road, Envoy Deliveries and PackageX Mailroom have different pricing models.

Deliveries’ pricing model works based on each package collection point you require. Prices begin from $159 per month per delivery area, if paid annually, and can reach $199 if paid monthly; this price is in addition to the main visitor registration service, which starts from $99 a month. The perk, here, is you get unlimited deliveries; however, you have to pay for Envoy’s main service to get access to Deliveries. If you require a second package collection point, you also have to pay for it separately.

Mailroom has a hybrid pricing model based on tier and the number of annual scans. The benefit of this pricing model is its flexibility. You can implement multiple mailrooms across buildings and only pay for the features and number of scans you require. The flexibility of the hybrid model can also reduce the amount of upfront and monthly costs for small and medium-sized businesses

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Sign up for the free Mailroom Bronze plan and get access to standard features to process up to 100 deliveries monthly
The top 3 Reasons to Pick Mailroom as an Alternative to Envoy Deliveries

Get the Best OCR.

Deliveries and Mailroom use a form of a technology called optical character recognition (OCR) to clearly identify recipients when scanning packages. The technology works by searching through characters and matching their combinations with associated recipients in its depository. When that happens, the recipient is automatically notified of their delivery.

When OCR can’t “read” labels, the mailroom operator must manually input recipient information, eliminating the automatic legwork that was promised in the first place. Most often, these errors occur from labels that are partially obscured during transit or that are handwritten.

When you get labels that aren’t exactly legible, you want the best OCR, so you don’t have to waste time manually logging packages. Mailroom’s stand out feature is its OCR. With it, you can remain confident scanning in partially obscured, torn, or handwritten labels.

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Why Our Clients Are Smiling

  • - ANDREW T.

    PackageX has drastically improved our inbound package process. I always look forward to packages coming in because I'm amazed how easy, quick, and fun it is to scan in packages.

  • - RODRIGO D.

    I had a problem with an email message regarding the new tool for re-routing packages. I reached out to the member support team, suggesting some changes, and not only did you answer me right away but also implemented ALL my suggestions. It feels great to know that, as a customer, I am heard by you.

  • - JORDANA B.

    PackageX is reliable, trustworthy, and easy to use. It has been super beneficial for our team.

  • - STU S.

    With package deliveries increasing by 20% per academic year, Delaware Valley University needed a robust, user-friendly program to process deliveries more efficiently. I'd estimate we're able to process packages 80% faster. I'd highly recommend PackageX.

  • - MARK R.

    The system is working perfectly and has cut our time inputting greatly. Thank you for the great system.


    PackageX has made our lives so much easier. The support team is incredibly responsive to whatever requests we have and tracking packages is simpler than it's ever been. Thank you!

  • - CESAR B

    I've been using PackageX for almost a year now, having used other software before for the same purpose, and I would choose PackageX every time. The support team is always available and ready to solve our problems, and they consistently incorporate feedback and improve the product to make our jobs easier.

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