Use your smartphone or tablet for scanning – no more traditional barcode scanners
Automate Package Receiving Operations at Your Site with Informed Delivery
Benefits
Keep a chain of custody log on each package that enters or leaves your site
Streamline your package storage and retrieval workflows
Send powerful email or text notifications to uplift recipient experience significantly
Perform package forwarding and routing operations with one-click
Enable digital mailroom operations via Receive Connect
Get comprehensive reporting and insights via the desktop portal
Efficient staffing allocation, engagement, and satisfaction
95%
Accuracy in label data ingestion and matching
92%
Faster processing per package
~0%
Lost and misplaced packages
50%
Reduction in retrieval and pick-up time
45%
Same-day pick-up reducing storage clutter
Features
Receive Connect
Recipients can request their packages to be held safely at the receiving site if they are away.
Receive and complete forwarding requests from recipients by generating a new shipping label within the app.
Process destroy requests on unwanted mail from recipients upon their request and permission.
APIs, webhooks, and locker integrations
Integrate PackageX Receive in many ways with your existing systems, apps, and processes through available APIs and webhooks.
Parcel Locker Integration
Locker system providers can integrate with PackageX Receive and our Label OCR API to streamline their locker delivery and pick-up operations.
Frequently Asked Questions
Can I scan package labels in offline mode?
No. You need to have a stable internet connection to scan package labels using the Receive app.
Can I mark multiple items as picked?
Yes, you can mark multiple items as picked using our web dashboard. Follow the steps mentioned below:
- Open the web dashboard and click "Items" from the side menu
- Select the items that you want to mark as picked. It can include overdue or held items too.
- Click the button tick on the top right corner of your screen.
- Choose the reason for marking the items picked.
- Click "Mark as Picked Up".
Can I notify multiple recipients about an item?
Yes, you can send notifications to multiple people for a recipient's item by adding their email address as an alternate email. In this way, you can keep multiple people notified about a single package.
How to resolve "Multiple Name/Match Error" while scanning?
If you are getting a "Multiple Name/ Match Error" while scanning the package label, it means the app has picked the recipient's details from the label and is partially matching it to an existing recipient with a similar name. You can resolve this error by following these steps:
- Click on the "Scan Issues Tab" from the "Pending" section of the app.
- Tap on the item with the error.
- Select the correct recipient from the list of suggested possible matches.
Can I add an item manually or without scanning?
Yes, with PackageX Receive, you can add an item manually or without scanning.