Why Should PackageX Receive Be Your Alternative to Envoy Deliveries?

The purpose of this comparison is to better help you understand the difference between PackageX Receive, previously known as Mailroom by PackageX, and Envoy Deliveries. If you’re here, you are looking to compare the unique features of each product or for an alternative to Envoy Deliveries in PackageX Receive.

Why is PackageX Receive an Envoy Deliveries Alternative?

Simply put, PackageX Receive and Envoy Deliveries have variations in their product feature sets. Before we get too deep into the specifics, you need to understand the design methodology behind each platform.

Envoy, at its core, is an office management system. They cater to the effective management of a hybrid workplace by offering multiple products focusing on a peculiar task. Among the multiple tools offered by Envoy, Deliveries is targeted for office mailroom management. What is PackageX Receive for?

PackageX Receive is created for multiple market segments. Our app creates a streamlined package management process, regardless of industry, whether you run an office, flexible workspace, residential building, educational institute, hospitality industry, or any other area that includes package management. Our app eliminates manual data entry and creates efficiencies for mailrooms of all sizes in any building. It also works as mailroom management software.

Read further on how to choose the package management app for your business so you know what’s best for you.

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How Do We Help the Mailroom Operators?

What does the mailroom operator want? To save time and increase productivity. PackageX Receive and Envoy Deliveries help the operators do exactly that with a range of features. We help them alleviate personal risk, improve client experience, and effectively manage staff. The key to efficient package management is to help the operator do their job more succinctly. PackageX Receive keeps this aim a top priority and helps mailroom operators perform better with its advanced technological capabilities.

However, when it comes to alleviating personal risk and improving client experience, PackageX Receive has additional features that help operators boost productivity.

Image-Rich Automated Notifications

PackageX Receive allows operators to scan labels quickly and take multiple pictures of the package for quality assurance and the state of packages as they enter the mailroom. These images can be added to the recipient notifications. Image-rich automated notifications help keep pictorial records of packages and reduce complaints from recipients about the condition of their packages.

Designated Pickup.

PackageX Receive also differentiates itself by allowing you to use the Designated Pick-up feature. With this feature enabled, recipients can request others to pick up on their behalf, and mailroom staff will never feel at risk handing over a package to the wrong person.

How Do We Help Managers?

While operators work to reduce complaints and enhance user experience, the managers are responsible for running the mailroom efficiently, saving operational costs. Managers often look for management apps that provide sturdy analytics and easy integration.

Swift Integration


Integrating a package management app into your existing system can be costly, and managers know this. Envoy Deliveries and PackageX Receive can easily integrate into existing systems, but there are differences in the level of integration.

Envoy Deliveries still require a device for recipients to mark their successful package pick-up. PackageX Receive only requires you to use your personal device or that of the mail operators to complete a pick-up. The difference is subtle.

Top Benefits of PackageX Receive as an Alternative to Envoy Deliveries

Envoy Deliveries and PackageX Receive use a form of a technology called optical character recognition (OCR) to clearly identify recipients when scanning packages. The technology works by searching through characters and matching their combinations with associated recipients in its depository. When that happens, the recipient is automatically notified of their delivery.

Our OCR-enabled app can also scan handwritten labels and extracts the necessary information about the recipient.

What Our Happy Clients Say

  • - ANDREW T.

    PackageX has drastically improved our inbound package process. I always look forward to packages coming in because I'm amazed how easy, quick, and fun it is to scan in packages.

  • - RODRIGO D.

    I had a problem with an email message regarding the new tool for re-routing packages. I reached out to the member support team, suggesting some changes, and not only did you answer me right away but also implemented ALL my suggestions. It feels great to know that, as a customer, I am heard by you.

  • - JORDANA B.

    PackageX is reliable, trustworthy, and easy to use. It has been super beneficial for our team.

  • - STU S.

    With package deliveries increasing by 20% per academic year, Delaware Valley University needed a robust, user-friendly program to process deliveries more efficiently. I'd estimate we're able to process packages 80% faster. I'd highly recommend PackageX.

  • - MARK R.

    The system is working perfectly and has cut our time inputting greatly. Thank you for the great system.

  • - MICHAEL L.

    PackageX has made our lives so much easier. The support team is incredibly responsive to whatever requests we have and tracking packages is simpler than it's ever been. Thank you!

  • - CESAR B

    I've been using PackageX for almost a year now, having used other software before for the same purpose, and I would choose PackageX every time. The support team is always available and ready to solve our problems, and they consistently incorporate feedback and improve the product to make our jobs easier.