Why is PackageX Receive an Alternative to QTrak?
We will come on to the detailed discussion on features and capabilities soon enough, but first, it is important to understand the fundamentally different approaches both apps take to tackle an issue.
QTrak offers barcode-based scanning capabilities, ranging from small hand-sized packages to larger equipment. As long as the package has a barcode on it, QTrak will work with it. It is easy to implement, but that is a double-edged sword. This simplicity means that QTrak is a bare-bones software with limited options.
PackageX Receive, on the flip side, provides a far more technologically advanced experience, utilizing computer vision technology and machine learning to go past the barcode. PackageX Receive can scan labels ranging from handwritten notes to partially obscured or torn-off labels and everything in between. These features provide a higher degree of automation for package management operations.
Read further on how to choose the package management software for your business so you know what’s best for you.
How Do We Help Mailroom Operators?
A mailroom operator is a person who will interact with the software the most. His concern is primarily regarding ease of use, alleviating personal risk, and improving the client experience. With the operator's needs identified, observe how the two software take different routes to meet those needs.
Optical Character Recognition
PackageX Receive uses the most advanced optical character recognition (OCR) on the market. This technology turns smartphone cameras into scanners that can read names, numbers, barcodes, and additional information in seconds, meaning things like partially obscured, covered, or ripped barcodes are no longer issues for the operators. OCR eliminates employee error and works additionally with letter and messenger mail.
On the contrary, Qtrak lacks this technology. This difference in technology is noticeable when it comes to letter mail. As letter mail does not contain barcodes, on QTrak’s system, the staff needs to identify recipients, place their mail in the correct folder, and scan a barcode attached to the folder to send mail notifications to recipients.
Accurate Data Ingestion
Instead of scanning barcodes and manually typing in recipient names to send notifications, as you do with QTrak, PackageX Receive OCR technology automatically links the contents of the scanned label to the recipient in its system. To notify the recipient about their delivery, one just has to press a button simply.
Top Considerations For Mailroom Managers
The pain points for a manager are much more data-centric than an operator and include the requirement for in-depth analytics, integrations, and pricing structure.
Both QTrak and PackageX Receive offer analytics detailing information such as package arrival times and dates, easily accessible from reports. Where the two products first diverge is QTrak cannot send you automated analytic email reports.
Furthermore, PackageX Receive can show you dashboards with collected information on your busiest month, weekday, and even hour of the day. These statistics can tell you, as the manager, how many staff you need in a given period, reducing overstaffing costs and helping you improve your bottom line.
QTrak is solely a barcode scanning system. Anytime a package arrives, staff needs to scan a barcode to log it; otherwise, they can’t input the package into their system. The recipient information has to be manually entered. This is a tedious and error-prone process.
PackageX Receive uses optical character recognition (OCR) to identify recipients without needing to scan barcodes when scanning packages. The technology works by searching through label text and matching names with associated recipients in its depository. When that happens, the recipient is automatically linked to their package in PackageX Receive’s system. There is no manual data entry needed.
PackageX Receive can accurately scan and read partially obscured, torn, or even handwritten labels. Whether you log a package, letter mail, or messenger delivery, PackageX Receive is the quickest and most accurate way to manage packages.
What Our Happy Clients Say
- - ANDREW T.
PackageX has drastically improved our inbound package process. I always look forward to packages coming in because I'm amazed how easy, quick, and fun it is to scan in packages.
- - RODRIGO D.
I had a problem with an email message regarding the new tool for re-routing packages. I reached out to the member support team, suggesting some changes, and not only did you answer me right away but also implemented ALL my suggestions. It feels great to know that, as a customer, I am heard by you.
- - JORDANA B.
PackageX is reliable, trustworthy, and easy to use. It has been super beneficial for our team.
- - STU S.
With package deliveries increasing by 20% per academic year, Delaware Valley University needed a robust, user-friendly program to process deliveries more efficiently. I'd estimate we're able to process packages 80% faster. I'd highly recommend PackageX.
- - MARK R.
The system is working perfectly and has cut our time inputting greatly. Thank you for the great system.
- - MICHAEL L.
PackageX has made our lives so much easier. The support team is incredibly responsive to whatever requests we have and tracking packages is simpler than it's ever been. Thank you!
- - CESAR B
I've been using PackageX for almost a year now, having used other software before for the same purpose, and I would choose PackageX every time. The support team is always available and ready to solve our problems, and they consistently incorporate feedback and improve the product to make our jobs easier.