Take Efficiency a Step Further with Mailroom by PackageX

Instantly log packages and notify the recipients by just clicking a picture with our OCR enabled mobile app.
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Mailroom Verticals

Mailroom is a versatile solution that works for any organizations requiring efficient mail and package management. Below, you will find our most common client verticals.

Education Sector

With more students shopping online within their residences, every time your school accepts a student, it accepts their mail. If staff is overwhelmed with packages to make deliveries, we can help with our bespoke mail management solution.


Corporate Office and Working Space

Taking orders and deliveries at work is steadily increasing in the modern era. The trend is here to stay. Mailroom and reception staff need a more efficient mailroom management software to get mail to recipients for enhanced client experience and swift operations.


Property and Real Estate Management

There is an influx of ecommerce shipments & majority of residential buildings are running out of space. Prepare yourself in advance with a mailroom management software to effectively manage your mail.


Hotels and Resorts

Hotel industry isn’t equipped to handle the volumes of packages that guests are now requesting to be delivered during their stays. Let us help you take care of your deliveries with an efficient solution that can help you automate your mailroom operations.


Parcel Locker Integration

Smart parcel lockers are being used widely across the industries. Mailroom by PackageX is providing seamless parcel locker integration to parcel locker suppliers.


Alongside our software’s optical character recognition (OCR), the features below help mailroom managers and teams save time, space and reduce liability.

You can automatically scan your package labels with just a picture. The Mailroom app performs the complete data entry and notification process on its own without any further operator intervention.

Removing unclaimed mail and reduce mailroom clutter has never been this easy. Manage your mailroom with unparalleled efficiency. Know the location of each package, the time it has been in the mailroom, and other particulars.

No matter what the label type, Mailroom app can scan and read it. You can scan QR codes, barcodes, and handwritten labels. Moreover, you do not have to worry if the label is partially torn.

You don’t need to have specialized hardware to use Mailroom app. Your smartphone camera can work as a scanner and eliminate the need for an expensive dedicated scanner for the job.

Get insights into mail delivery volume with enhanced analytics. You can get a detailed overview of your mailroom traffic, helping you make the right decisions.

Operate a contact less mailroom with digital proof of delivery. Now get proof of delivery with a simple picture of the recipient with the package. No need to sign any papers or exchange documents.

Decide fate of your mail with Mailroom Connect. Get in touch with the mail recipient and ascertain the appropriate course of action. Open and read the mail, hold it, or destroy it, the choice is open.

Send automatic reminders to the recipients. Keep in touch with mail recipients and send timely reminders for mail pickup.

Use Label Text Search to retrieve packages details. Sift through your mail quickly with Label Text Search feature. Enter any detail on the label as a search parameter and the app can identify the correct package.

Have full control over user access management. Delegate specific roles within your team, as you want then. Have complete flexibility over your personnel organization.

Get APIs and Web hooks to accelerate your business. Customize the way Mailroom interacts with third-party apps, and integrate with Teams, WhatsApp, and more.

Customize verbiage and logos to align your mailroom’s service with your brand. Modify the mailroom appearance to better suit your brand ethos and aesthetics, providing an enriched experience to the user.

Used by Great Teams to Deliver Greater Mailroom Efficiency

Explore some of the amazing teams that use Mailroom by PackageX in the workplace to manage mail and deliveries efficiently.
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Mailroom’s Pillars of Security

Data confidentiality, integrity and availability are top priorities for Mailroom. We honor our commitment to protecting customer data and privacy with our five information security pillars.

Smart Teams Trust Mailroom by PackageX for Mailroom Management

The mailroom management software for hundreds of teams in 210+ cities worldwide. Here’s how they make mail management smarter using Mailroom:
  • - ANDREW T.

    PackageX has drastically improved our inbound package process. I always look forward to packages coming in because I'm amazed how easy, quick, and fun it is to scan in packages.

  • - RODRIGO D.

    I had a problem with an email message regarding the new tool for re-routing packages. I reached out to the member support team, suggesting some changes, and not only did you answer me right away but also implemented ALL my suggestions. It feels great to know that, as a customer, I am heard by you.

  • - JORDANA B.

    PackageX is reliable, trustworthy, and easy to use. It has been super beneficial for our team.

  • - STU S.

    With package deliveries increasing by 20% per academic year, Delaware Valley University needed a robust, user-friendly program to process deliveries more efficiently. I'd estimate we're able to process packages 80% faster. I'd highly recommend PackageX.

  • - MARK R.

    The system is working perfectly and has cut our time inputting greatly. Thank you for the great system.

  • - MICHAEL L.

    PackageX has made our lives so much easier. The support team is incredibly responsive to whatever requests we have and tracking packages is simpler than it's ever been. Thank you!

  • - CESAR B

    I've been using PackageX for almost a year now, having used other software before for the same purpose, and I would choose PackageX every time. The support team is always available and ready to solve our problems, and they consistently incorporate feedback and improve the product to make our jobs easier.

A Better Way to Manage Everything

Compared to other package delivering services, Mailroom has the flexibility and power your team needs to manage all of its work.

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See How Mailroom Helped Our Clients

  • Case Study Wall Image

    Mailroom Helped DelVal Reduce Package Pickup Time by 53%

    5 min read
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    PackageX Helped WeWork Reduce Package Processing Time by 85%

    5 min read
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    Helping Luxury Condos Process 17,000 Deliveries Annually

    5 min read
  • Case Study Wall Image

    Mailroom Helped Improve Same-Day Resident Pickups by 26%

    5 min read
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    Mailroom Helped WPS Process 3,000 Deliveries Annually

    5 min read
  • Case Study Wall Image

    Zero Lost Package Instances Through Mailroom OCR Enabled App

    5 min read