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Handle customer returns from online orders seamlessly

Leverage automation for product verification and policy matching.

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Upgrade your store returns (BORIS) process

Streamline the returns process, remove the guesswork for both customers and retailers, and ensure customer satisfaction.

Enhanced customer satisfaction

The Store Returns (BORIS) workflow makes the returns process for online orders faster and more intuitive, boosting customer satisfaction.

A centralized system

Leverage a centralized, intuitive workflow for everything from product verification to return policy matching.

Automated returns process

Workflow automation defines return processing and routing, whether back to your stock or forward to a warehouse for further processing.

What you can do with
store returns (BORIS)

Verify products, match return policies, and streamline the returns process.
Product verification

Automatically verify products to remove guesswork.

Policy matching

Match return policies to quickly ensure compliance.

QA checks

Quality check returned products with minimal manual work.

Inventory management

Simplify and streamline the process of transferring returns to inventory.

Product verification

Automatically verify products to remove guesswork.

Policy matching

Match return policies to quickly ensure compliance.

QA checks

Quality check returned products with minimal manual work.

Inventory management

Simplify and streamline the process of transferring returns to inventory.

Subaru

“Each day, the fact that our team no longer spends 30–40 minutes at the computer, depending on the volume of UPS packages received, has significantly boosted our productivity.”

Administrative Services
Manager
Subaru of America

PackageX products for store returns (BORIS)

Choose the right product to match your store returns (BORIS) operations
Warehouse Logistics App

All-in-one logistics platform with mobile & web tools to manage cross-docking, inbound, & more.

Discover Warehouse Logistics
VScan App

No-code scanning workflows app. Customizable for any receiving workflow—on any device, using any camera.

Discover Vscan App
Vision SDK

Embed vision scanning and data extraction directly into your own applications—no hardware or platform limits.

Discover the Vision SDK

Why logistics hubs love PackageX

100%
Visibility into every move of every item or package
4.9/5
Customer satisfaction on G2
30%
Apps, SDKs, and APIs to digitize your workflows
99%
Accuracy from our vision-powered scanning
3X
Speed across receiving, returns, & outbound
0
Lost returns with full audit trails and tracking

Beyond store returns (BORIS)

Logistics doesn’t stop at store returns (BORIS). Explore other workflows available for retail locations.
Inventory Receiving

Track, verify, put away, and record shipments

Pick, Pack, Ship

Pick, pack, and ship more efficiently

Store Pickup (BOPIS)

Generate labels and capture proof of delivery

Recalls & Transfers

Manage inventory across multiple locations

Inventory Audit

Ensure inventory accuracy

Pricing Audit

OCR technology for accurate pricing

Inventory Receiving

Track, verify, put away, and record shipments

Pick, Pack, Ship

Pick, pack, and ship more efficiently

Store Pickup (BOPIS)

Generate labels and capture proof of delivery

Recalls & Transfers

Manage inventory across multiple locations

Inventory Audit

Ensure inventory accuracy

Pricing Audit

OCR technology for accurate pricing

Ready to make store returns (BORIS) intelligent?

Discover how PackageX can deliver real-time visibility, eliminate manual steps, and boost efficiency across every location and workforce.