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PackageX Mailroom Helps Global Teams Make Mailroom Management a Breeze

Understand the challenges our customers faced and how Mailroom is now helping them optimize the mail handling process in the workplace.

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Featured Case study

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Mailroom Helped DelVal Reduce Package Pickup Time by 53%

Delaware Valley University, colloquially known as DelVal, is a popular non-profit university located in picturesque. Delaware Valley services 2,426 students between its undergraduate andgraduate programs.

Recently, package deliveries to their student population have increased by a staggering 20% per academic year. PackageX was able to work with DelVal to implement our inbound package management solution

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PackageX Helped WeWork Reduce Package Processing Time by 85%

WeWork is an American commercial real estate company that provides flexible shared workspaces for technology startups and services for other enterprises.

WeWork primarily generates revenue through the rental of office space. The Company's business model is to rent office space at a cheap rate, via long-term lease contracts, which it then re-rents to small businesses, start-ups, and individuals at higher rates under a flexible renting model.

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Helping Luxury Condos Process 17,000 Deliveries Annually

Our client, located in Harris County of Houston, Texas, is a luxury condominium representing a lifestyle of beauty, comfort and prestige.

Spanning three separate towers with no more than two residences per floor, totaling 143 residences and 211 members, the building’s high-end condos, veteran staff - with an average tenure of 15 years, and sterling amenities live up to its mantra, “obsessed with service.”

It’s this level of care that assures its residents of stability and trust in the condominium’s ability to meet their lifestyle expectations.

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Mailroom Helped Improve Same-Day Resident Pickups by 26%

A Mailroom client, located in the New East Side neighborhood of Chicago, is an upscale condominium building that looks over Lake Michigan.

While residents enjoy state-of-the art accommodations & amenities including The Shore Health Club, they remain close to vibrant destinations such as Millennium & Grant Park, Michigan Avenue, the Theatre District and the lakefront.

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Mailroom Helped WPS Process 3,000 Deliveries Annually

The Worcester Public Schools is an organization that operates within the Worcester school district in Massachusetts and manages a collection of 46 schools including elementary, middle, and high school.

In order to help their students achieve academic excellence, the organization relies on deliveries to provide curriculum materials, teacher and student guides, electronic devices (computers, headphones, and tablets) and school supplies.

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Zero Lost Package Instances Through Mailroom OCR Enabled App

A comfortable living experience is what every person strives for. One of our clients provides property management services to homeowner associations, condo, and co-op communities, focusing on delivering an exceptional living experience.

In line with this resident-oriented ethos, the client is constantly looking for ways to improve the living experience on its properties. They are currently working on offering digital experiences of day-to-day services to homeowners. They aim to build a connected and robust ecosystem that involves residents, staff, service providers creating a healthy and active community.

Smart Teams Trust PackageX Mailroom for Mailroom Management

The mailroom management software for hundreds of teams in 210+ cities worldwide. Here’s how they make mail management smarter using Mailroom:
  • - ANDREW T.

    PackageX has drastically improved our inbound package process. I always look forward to packages coming in because I'm amazed how easy, quick, and fun it is to scan in packages.

  • - RODRIGO D.

    I had a problem with an email message regarding the new tool for re-routing packages. I reached out to the member support team, suggesting some changes, and not only did you answer me right away but also implemented ALL my suggestions. It feels great to know that, as a customer, I am heard by you.

  • - JORDANA B.

    PackageX is reliable, trustworthy, and easy to use. It has been super beneficial for our team.

  • - STU S.

    With package deliveries increasing by 20% per academic year, Delaware Valley University needed a robust, user-friendly program to process deliveries more efficiently. I'd estimate we're able to process packages 80% faster. I'd highly recommend PackageX.

  • - MARK R.

    The system is working perfectly and has cut our time inputting greatly. Thank you for the great system.

  • - MICHAEL L.

    PackageX has made our lives so much easier. The support team is incredibly responsive to whatever requests we have and tracking packages is simpler than it's ever been. Thank you!

  • - CESAR B

    I've been using PackageX for almost a year now, having used other software before for the same purpose, and I would choose PackageX every time. The support team is always available and ready to solve our problems, and they consistently incorporate feedback and improve the product to make our jobs easier.

Used by Great Teams to Deliver Greater Mailroom Efficiency

Explore some of the amazing teams that use PackageX Mailroom in the workplace to manage mail and deliveries efficiently.
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