We Help Mailrooms Exceed in Every Role

Operating a mailroom service is a team effort. That’s why we’ve designed our software to help inbound, outbound and interoffice mailroom teams become more proficient in every role.
Mailroom by PackageX is designed to help each team member in their role so that overall, your mailroom service delights your customers.
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Mailroom Managers

As a manager it can be tough when employees commit processing errors, recipients complain about missing packages & the mailroom is understaffed during busy hours.

If you’re looking for a better way to manage your mailroom, click learn more button to find out how we helped Marissa eliminate employee error, easily handle escalations & optimize staff schedules.

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Processors & Operators

Whether they’re working inside the mailroom or running deliveries, operators do their best to process packages, notify recipients and handover deliveries to their rightful owners.

If you’re looking for ways to improve your productivity click the read more button to find out how we helped Derrick save time, eliminate mistakes providing the best possible customer service to his recipients.

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Operations Directors

Operations directors manage multiple buildings simultaneously and are bottom-line accountable for the properties they oversee; therefore, they’re primarily concerned with reducing liability, creating efficiencies and making sure mailroom systems are user-friendly for staff and clients.

If you’re looking for future-proof mailroom software, click read more to find out how we helped Oscar effectively manage multiple properties.

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Smart Teams Trust Mailroom by PackageX for Mailroom Management

The mailroom management software for hundreds of teams in 210+ cities worldwide. Here’s how they make mail management smarter using Mailroom:
  • - ANDREW T.

    PackageX has drastically improved our inbound package process. I always look forward to packages coming in because I'm amazed how easy, quick, and fun it is to scan in packages.

  • - RODRIGO D.

    I had a problem with an email message regarding the new tool for re-routing packages. I reached out to the member support team, suggesting some changes, and not only did you answer me right away but also implemented ALL my suggestions. It feels great to know that, as a customer, I am heard by you.

  • - JORDANA B.

    PackageX is reliable, trustworthy, and easy to use. It has been super beneficial for our team.

  • - STU S.

    With package deliveries increasing by 20% per academic year, Delaware Valley University needed a robust, user-friendly program to process deliveries more efficiently. I'd estimate we're able to process packages 80% faster. I'd highly recommend PackageX.

  • - MARK R.

    The system is working perfectly and has cut our time inputting greatly. Thank you for the great system.

  • - MICHAEL L.

    PackageX has made our lives so much easier. The support team is incredibly responsive to whatever requests we have and tracking packages is simpler than it's ever been. Thank you!

  • - CESAR B

    I've been using PackageX for almost a year now, having used other software before for the same purpose, and I would choose PackageX every time. The support team is always available and ready to solve our problems, and they consistently incorporate feedback and improve the product to make our jobs easier.