Why PackageX Mailroom Should Be Your Alternative to QTrak.

Before we get into the Mailroom and Qtrak comparison, we would like to acknowledge that Qtrak is an effective product for managing deliveries of different kinds for businesses of all sizes.
If you are reading this comparison, its purpose is not to point out flaws in competitor software, as Qtrak’s product works as intended. Rather, the purpose of this comparison is to better help you understand the difference between PackageX Mailroom and QTrak capabilities, so you make an informed purchase decision. With that said, let’s move on to what problem each product solves.
Mailroom Vs QTrack
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Why is Mailroom a QTrak Alternative?

In the upcoming sections, you will begin to see how Mailroom and QTrak differ in their product feature sets. However, before we get into the nitty gritty, you should understand the core difference between PackageX Mailroom and Qtrak.

Qtrak is a barcode-based scanning system that is able to track multiple kinds of deliveries including packages, proprietary devices, and high value items - basically anything with a barcode. It’s unique selling proposition is that it’s easy to implement, regardless of business type. The solution simply allows you to track with the combined effort of a smartphone app and a website. This is its strength and its weakness. It’s simple to use; however, it is bare bones. We’ll get into this further down

PackageX Mailroom, on the other hand, is more advanced due to the fact it is part of a larger parent company called VisionX, which specializes in computer vision technology. This technology is aided by machine learning and artificial intelligence to make machines see and interpret the world as if they were human. Backed by this technology, PackageX Mailroom is able to automate the manual process of inputting information associated with barcodes and notifying recipients, eliminating manual data entry and creating efficiencies for mailrooms, but at a suspected higher price. More on this below.

PackageX Mailroom, on the other hand, is more advanced due to the fact it is part of a larger parent company called VisionX, which specializes in computer vision technology. This technology is aided by machine learning and artificial intelligence to make machines see and interpret the world as if they were human. Backed by this technology, PackageX Mailroom is able to automate the manual process of inputting information associated with barcodes and notifying recipients, eliminating manual data entry and creating efficiencies for mailrooms, but at a suspected higher price. More on this below. How to choose the right mailroom management software for your businesss, so you know what’s best for your business.

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What's in it for you, the Mailroom Operator.

When it comes to using mailroom software, a mailroom operator is concerned with working easier, alleviating personal risk, and improving the client experience. When these criteria are met, they become more efficient. Now, we know the key to making a mailroom efficient is by helping the operator do their job more succinctly, so how is this accomplished?

Both Mailroom and QTrak help mailrooms become more efficient by managing deliveries in bulk by scanning labels with smartphone cameras, sending notifications for package pickup, and collecting recipient information at pickup. Although, Mailroom makes operators' lives even easier through its advanced technological capabilities.

Working Easier

Optical Character Recognition

The most apparent difference between QTrak and PackageX is that Mailroom uses the most advanced optical character recognition (OCR) on the market. This technology turns smartphone cameras into scanners that can read names, numbers, barcodes, and additional types of information in seconds, meaning things like partially obscured, covered, or ripped barcodes are no longer issues for mailroom operators

With OCR, smartphones don’t need to scan a barcode in order to scan in a package. This difference is noticeable when it comes to letter mail. As letter mail does not contain barcodes, on Qtrak’s system, mailroom staff need to identify recipients, place their mail in the correct folder and scan a barcode attached to the folder to send mail notifications to recipients.

With Mailroom’s OCR, a mailroom operator can scan letter mail and send notifications to recipients instantly, without having to sort the mail first. Besides the time savings, OCR eliminates employee error and works additionally with letter and messenger mail.

Package Automation

Instead of having to scan barcodes and manually type in recipient names to send notifications, like you do with QTrak, Mailroom’s OCR technology automatically links the contents of the scanned label to the recipient in its system. In order to send a notification, one just has to simply press a button.

Top Considerations for Mailroom Managers.

While mailroom operators are worried about reducing complaints or working easier, mailroom managers are more concerned about creating efficiencies and saving costs. Managers are often looking for mailroom software that provides sturdy analytics, easy integration, and for the right price.

Actionable Analytics

Both QTrak and PackageX Mailroom offer analytics detailing information such as package arrival times and dates and show you this information in reports. Where the two products first diverge is QTrak does not have the ability to send you automated analytic email reports. However, its reports show you which packages are undelivered, in your package room, and who they have been routed in views spanning a month, week, or day. Additionally, Mailroom can show you dashboards with collected information on your mailroom’s busiest month, weekday, and even hour of the day. These statistics can tell you, as the manager, how many staff you need in a given period, reducing overstaffing costs and helping you improve your bottom line.

Where the two products first diverge is QTrak does not have the ability to send you automated analytic email reports. However, its reports show you which packages are undelivered, in your package room, and who they have been routed in views spanning a month, week, or day.

Additionally, Mailroom can show you dashboards with collected information on your mailroom’s busiest month, weekday, and even hour of the day. These statistics can tell you, as the manager, how many staff you need in a given period, reducing overstaffing costs and helping you improve your bottom line.

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See for yourself how PackageX Mailroom can quickly adapt to your business needs – try it out free for 14 days. No strings attached.
Top Benefits of PackageX Mailroom as an Alternative to Q Track

Get the Best OCR.

QTrak is solely a barcode scanning system. Anytime a package arrives, staff need to scan a barcode in order to log it; otherwise, they can’t input the package into their mailroom system. Because staff can only scan barcodes, they need to input recipient information themselves. Over the course of logging hundreds of packages, this process can become time consuming and prone to user error.

Mailroom uses a form of a technology called optical character recognition (OCR) that clearly identify recipients without needing to scan barcodes when scanning packages. The technology works by searching through label text and matching names with associated recipients in its depository. When that happens, the recipient is automatically linked to their package in Mailroom’s system. There’s no manual data entry needed.

When you get labels with barcodes that aren’t exactly legible, you want the best OCR, so you don’t have to waste time manually logging packages. Mailroom’s stand out feature is its OCR. With it, you can remain confident scanning in partially obscured, torn, or even handwritten labels. Whether you’re logging a package, letter mail, or a messenger delivery, Mailroom is the quickest and most accurate way to receive packages.

Used by Great Teams to Deliver Greater Mailroom Efficiency

Explore some of the amazing teams that use PackageX Mailroom in the workplace to manage mail and deliveries efficiently.
American Dream
Alfred
Brook Feild Properties
The Houstonian Estates
UPS Store
The Hilton Grand Vacation
Richemont
Nebraska
Wework
xerox
West Point
Stella Mccartney
PMG
University Of Washington
Delaware Valley University
octa
Fox17
Daisy
Trinity University
Mounmouth University
Goucher College
Tishman Speyer
Heights Advisors
Mercy College
Synphony Workplace
Montana State University
ST Thomas University
CL
Dimensional
ST Francis College
Agriculture And Technical School
John Carroll Unversity
Chicago Regatta
Strong Property
George W Bush
Click Collective
Liberty Express Limited
Simpson University

Smart Teams Trust PackageX Mailroom for Mailroom Management

The mailroom management software for hundreds of teams in 210+ cities worldwide. Here’s how they make mail management smarter using Mailroom:
  • - ANDREW T.

    PackageX has drastically improved our inbound package process. I always look forward to packages coming in because I'm amazed how easy, quick, and fun it is to scan in packages.

  • - RODRIGO D.

    I had a problem with an email message regarding the new tool for re-routing packages. I reached out to the member support team, suggesting some changes, and not only did you answer me right away but also implemented ALL my suggestions. It feels great to know that, as a customer, I am heard by you.

  • - JORDANA B.

    PackageX is reliable, trustworthy, and easy to use. It has been super beneficial for our team.

  • - STU S.

    With package deliveries increasing by 20% per academic year, Delaware Valley University needed a robust, user-friendly program to process deliveries more efficiently. I'd estimate we're able to process packages 80% faster. I'd highly recommend PackageX.

  • - MARK R.

    The system is working perfectly and has cut our time inputting greatly. Thank you for the great system.

  • - MICHAEL L.

    PackageX has made our lives so much easier. The support team is incredibly responsive to whatever requests we have and tracking packages is simpler than it's ever been. Thank you!

  • - CESAR B

    I've been using PackageX for almost a year now, having used other software before for the same purpose, and I would choose PackageX every time. The support team is always available and ready to solve our problems, and they consistently incorporate feedback and improve the product to make our jobs easier.