How Does OCR Software Benefit Businesses? A Complete Rundown!

time to read article5 minutes

article date Aug 24, 2021

Recent decades have witnessed a dramatic acceleration pace in the development and adoption of technology. Still, gaps exist, but there is rapid adoption of cutting-edge technology in every industry. The growth of any industry is simply impossible without the use of cutting-edge technology. Moreover, it is essential to keep up with the latest trends to grow as an industry.

While we are talking about technological advancements, let’s take the logistics industry into account. There was a time when mailroom managers used pen and paper to record the data manually. Mailroom management was dependent on conventional methods of management. To keep up with the latest trends, the logistic industry was also affected. The industry swiftly adapted to the latest trends of technology and is thriving live ever!

The logistics industry quickly adapted to the latest trend, and mail management software has become prevalent. The mail management software use the newest Optical Character Recognition (OCR) software that has made the lives of mailroom managers and different industries very convenient.

What is OCR software, and how does it help? Let’s delve deep into it!

What is OCR Software?

Optical Character Recognition (OCR) technology automates data extraction from different types of printed documents such as scanned paper documents, PDF files, handwritten notes, or images captured by a digital camera. It converts the extracted information into machine-readable and searchable data. The concerned industries further use this information for different purposes.

A report by Grand View Research shows that the global optical recognition market size value was USD 7.46 Billion in 2020. It is expected to grow at a CAGR of 16.7% from 2021 to 2028. Keeping this trend in consideration, industries are incorporating the use of the best OCR software.

Let’s take a scenario as an example.

The mailroom of a university receives a package with a handwritten label. The mailroom manager dreads manual work and does not want to spend time reading the label. If the university mailroom uses mail management software, the manager can easily extract the information using an OCR-enabled app. If the university mailroom follows conventional methods of mailroom management, he would use a scanner and manually add information. Now you should be the judge – which process would take less time with minimal chances of error? You have your answer!

Types of OCR Software

There are different types of OCR. Let’s have a look!

Intelligent Character Recognition (ICR): This type recognizes handwritten or cursive text. It identifies a single character at one time and evolves with its embedded machine learning.

Intelligent Word Recognition (IWR): It captures all the cursive text or handwritten notes. OCR works by recognizing handwritten words and does not recognize the characters individually.

Optical Word Recognition (OWR): This type recognizes and typed texts word-wise and is also called OCR.

Optical Character Recognition (OCR): This type recognizes and scans typewritten text, picking up on an individual character at one time.

Optical Mark Recognition (OMR): This technique gathers human input data. It recognizes the marks or patterns on the document.

How Does OCR Software Help Mail Management Software?

OCR software has several benefits. It is used by mail management software. Using this groundbreaking technology eliminates the need to use a physically scanner. You can easily scan packages using OCR enabled mobile app of a mail management software. We at PackageX Mailroom realize the importance. Customers have actively been using our OCR-enabled that help them scan up to 50 packages in one go. Moreover, all the required information is digitized with a single scan.

How Does OCR Software Help Businesses?

A manager benefitting from OCR software. Mail management software employs OCR capability to convert printed data, images PDFs into machine-readable data. Using OCR technology saves time and makes it easy for mailroom managers to look for packages.

Using OCR software has several benefits. What are they? Let’s have a look.

  1. Manual Data Entry
  2. Quick Accessibility
  3. Minimal Errors
  4. Increased Productivity
  5. Resource Management
  6. Improved Customer Service
  7. Customer Retention

1. Manual Data Entry

Technology that use OCR software help the user to enter the data quickly. Unlike a conventional scanner, the user can simply scan the label, and OCR technology scans all the information mentioned on the label. This quick process does save not only time but also automates the whole process. The user does not have to enter data manually.

2. Quick Accessibility

Businesses that use technology equipped with OCR software increase the accessibility of data for their employees and customers. The user can quickly look for documents or packages because they are text searchable. OCR processing adds everything to the system, and information is just one search away. Unlike conventional methods of management, OCR processing is very beneficial for businesses.

3. Minimal Errors

Since the manual data entry process is carried out with the help of OCR software, there are very minimal chances of error. The software extracts the information quickly and enters the accurate data. Using OCR technology also reduces any chances of loss that can potentially happen if you use a conventional scanner.

4. Increased Productivity

When the data entry process is automated, the user easily saves time. The user can efficiently utilize the saved time to perform other chores that can eventually increase productivity.

5. Resource Management

An automated system using OCR software help the business owner manage their resources. The use of technology with the OCR software eliminates lots of manual data work. It enables business owners to utilize their resources tactfully.

6. Improved Customer Service

The OCR technology helps businesses improve their customer service. Data is easily accessible, and the user can extract the required information in a snap. This process pertains to fewer waiting times for the customer and increased satisfaction.

7. Customer Retention

A positive user experience is one of the indicators of a business’s success. It means that the customer will choose your organization over and over if needed. Implementation of the best OCR software can help you retain customers. The high-quality service and delivery encourage more people to become loyal customers with an increased conversion rate.

How Do We Utilize OCR Technology?

We are also benefiting with OCR software. Our OCR-enabled app helps thousands of users with last yard delivery. We have helped our clients deliver packages and mails to the right person with our automated email and text notifications. Operational in 210+ cities across the globe, we helped our clients automate their mailrooms.

Wrap Up!

With the progressing technology, every industry is progressing and adapting to the latest trend of technology. The use of OCR software is a part of it. There are fruitful results of using OCR software. They not only help businesses save time and money but also make the management process very swift. So, what are you waiting for? Get OCR-based technology today and automate your business operations now!

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