USPS is one of the largest postal services in the US, recording a staggering parcel volume of around 7.6 billion in 2021 as per USPS. As it has continued to grow and change, it has steadily increased the amount of tracking information given to its customers.
USPS is likely doing this out of necessity as consumer expectations for visibility into the delivery process continue to increase. Retaildive reported that 70% of consumers said that the ability to track their orders was one of the three things they considered when buying a product from an eCommerce store. For postal services, keeping users updated about their parcels is a key focus as it builds both shopper and seller trust.
In the case of USPS, while some of their tracking statuses and notifications are pretty straightforward, others can be tricky to understand. One example is their “Shipment received, package acceptance pending” notification.
What Does “Shipment Received Package Acceptance Pending” Notification Mean?
At a high level, it’s when a package has been physically accepted by the USPS clerks but hasn’t arrived at the sorting facility. This is when the shipper/sender receives the “shipment received package acceptance pending” notification.
Stages Leading to the Package Acceptance Pending Notification:
Postmasters physically accept your package or shipment of packages and the information is put into the USPS system.
This activates USPS tracking and the sender receives the “Shipment Received, Package Acceptance Pending” notification first.
USPS receives a large batch of shipments consisting of smaller units from the seller. While the large shipment gets scanned in bulk, the individual items take time to get scanned. This is why senders get the “package acceptance pending” notification.
When the individual package gets scanned, the tracking status will change to “Accepted at USPS Origin Facility. This is when the package will move between the USPS sorting centers.
Shippers receive further updates once the shipment gets sorted. The sorting process decides the time and route of the shipment.
When the parcel reaches the processing and distribution center called “Sectional Center Facility”, the sender will receive a new tracking status.
There are around 195 sectional center facilities in the U.S. They serve as a processing and distribution center for Post Offices in certain geographic areas which are defined by the first three digits of the zip codes in those offices.
What Can You Do About This?
Since packages take time to be processed at the sorting facility, it’s not unusual to receive this status for up to 48 hours. If it persists beyond that, contacting USPS customer care can help you find out exactly where the package is.
In rare instances, the USPS can neglect to ship your parcel, which may cause delays. If you haven’t received an update about your package in more than 15 days, there is a chance it has been lost or broken. Ultimately, the “shipment received package acceptance pending” notification means that the package has taken the first step necessary to be delivered to the recipient.
Here are some guidelines, we recommend you follow when going through the shipping process with USPS to avoid lost packages or other issues:
Things You Should Do
Things You Shouldn’t Do
Apply for USPS’s shipping insurance
Avoid sending breakables through USPS
Include landmarks or other distinguishable location markers with your address.
Don’t give out company addresses as the delivery destination.
In case of fragile items, ensure proper packing to avoid damages.
Avoid sending important documents and expensive valuables through courier services.
How Long Does It Take for USPS to Accept the Package?
Usually, it takes around 1 to 4 days which is approximately 24 hours to 96 hours to receive the package acceptance confirmation. Most cases get done within the one-day timeframe and it takes four days in rare cases.
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Use Shipping Software to Track Your Package
Using intelligent shipping software like PackageX Ship can make your shipping and tracking operations flexible and easy. It allows you to know wherever the package is at all times and notifies the recipient of their package status through automated notifications. Moreover, you can generate shipping labels within seconds, eliminating the need for manual label generation.
Conclusion
USPS enables users to receive a number of notifications so they are aware of their package status throughout the delivery. “Shipment received package pending” notification gets sent when parcels are scanned in bulk but not individually.
If your parcel is marked delivered but the shopper/recipient hasn't received it, make sure to have them check everywhere; including the back door and garage. If they still cannot locate it then contact USPS customer care for it may have been delivered to the wrong address. Moreover, a shipping solution can help you navigate lost packages more seamlessly.
Why Does Last-Mile Delivery Matter To Carriers And Customers? Delivering a package to its destined address is not as simple as it seems. There are several stages involved in the logistics process. Every step needs to be coordinated with the other for smooth package delivery. Technology plays a significant role in facilitating the process.
Moreover, at every stage, delivering goods timely is of critical importance. Package security also must be kept in mind when a parcel leaves until it arrives at its destination.
While we are discussing the stages, the last step of logistics is also regarded as last-mile delivery. A report from Frost and Sullivan states that up to 40% of the logistics costs are associated with last-mile delivery. Given the importance of last-mile delivery, industry giants have been using importance of last mile delivery to ensure safe package delivery. The use of a management solution minimizes the operational costs and helps you keep track of the chain of custody of the parcels.
What is last-mile delivery, and why is it so crucial for businesses? Let's delve deep into it.
What is Last-Mile Delivery?
Last-mile delivery refers to the last step of any package delivery process before it reaches its destination. It could be to an office, educational institute, a hotel, or any other location. It is the most critical step, and the one that the sender wants to ensure is quick, efficient, and safe. But why is last-mile delivery essential?
It is essential to ensure efficient last-mile delivery to keep up with the increasing demand for fast shipping. Last-mile delivery concerns e-commerce stores the most, especially food and retail industries. Furthermore, it is the most expensive and complicated leg of the logistics process.
Why is Last-Mile Delivery Important?
The process of manufacturing a product and showcasing it in the market is dependent on the last-mile delivery. First-mile delivery is a back-end process and does not deal directly with the end consumer. The last-mile delivery is the forefront that engages with your customer.
Think of a scenario where last-mile delivery is out of the picture; first, the customer will spend on the product and then physically pick up the product. It will not only add to its cost but time as well.
Think of yourself as a consumer? Would you prefer shopping from a store that provides last-mile delivery or a store where you must visit to pick up your package? You have your answer.
Factors to Choose Last-Mile Delivery Service
Now, what can help you make last-mile delivery smooth since it is one of the pillars of your business. The use of technology! You can also use a last-mile delivery service that can make the delivery process convenient. A few factors can help you choose an exemplary last-mile delivery service and amp up your delivery process. Let's have a look!
1. Secure Delivery
Being a last-mile delivery service brings a particular element of trust with it. When consumers hand over their goods to a delivery service, they expect complete security of their packages.
Timely delivery and in a safe manner are the two factors which hold almost equal importance to you. There is no point if your package arrives on the dot, but it is damaged. Even though a last-mile delivery service strives to reduce lost package instances, some still can slip through. What to do if this happens?
To cater to this scenario, companies can often offer insurance benefits with the delivery offer. Moreover, an additional surcharge adds up to the final billing amount. It can work either as part of the total or under a different head. This method can go a long way in putting a customer at ease with complete peace of mind.
2. Efficient Management
Even if a last-mile delivery service has all the tools required for an efficient platform, it still needs to be managed effectively. Without sound management practices, you will run into more problems with the delivery service.
Some key areas that need to be kept in mind while choosing a delivery service are staff scheduling, smooth process workflows, friendly company outlook, and customer complaints. A last-mile delivery solution helps with that.
Without able management over the different functions of the delivery service, there can be chaos. At every stage of the process, there can be disruptions and roadblocks. These can be harmful to your business.
3. Reduced Operational Costs
In the end, it is a numbers game. You need to go for a last-mile delivery service that provides the lowest cost with the highest gain.
Be careful; you do not want to go for the cheapest option and then regret it later. If the cost is too low to be accurate, then the service probably has cut a few corners here and there.
A delivery service can provide you unbelievably low rates. The downside is that it might lack adequate package security, timely deliveries, status updates, etc. Hence, you need to take a holistic view of the price point which a last-mile delivery service provides.
From a service provider's point of view, the delivery costs have to be kept low enough to keep you competitive. If the cost is high for you and the consumer, there won't be any takers for your business. That is why it is essential to manage and allocate resources and keep costs down efficiently.
4. Customer Satisfaction
A happy customer is a paying customer. It is crucial to fulfill all the customer demands and keep them satisfied. Only then will they return for your services.
Customer-centric services help to address customer issues directly. One such method is by having a functional customer review and complaint portal. Furthermore, you should promptly address the customer complaints.
Another example of a customer-oriented feature is giving customers the flexibility to choose the timing and location of their delivery, along with pictorial proof. They might also be able to delegate pick-up to an acquaintance if they are unavailable.
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Benefits Of Using a Last-Mile Delivery Solution
Let's see some of the benefits of last-mile delivery solutions:
• Smooth Shipping and Delivery Processes
Modern last-mile delivery solutions make the whole delivery process a piece of cake. You can schedule deliveries, keep track of them, and prepare for pick-ups in advance.
• Flexibility
A functional delivery solution will accommodate your needs and requests. You can reschedule deliveries, delegate pick-up authority, or put in other last-minute requests. It is possible by two-way communication between you, the consumer, and the delivery service.
• Structured Delivery Management
With every step of the delivery process digitized and recorded, you can plan the complete journey. You can plan routes with no delays; the management can send out customer alerts and more.
• Safe deliveries
Pictorial proof of delivery, complete chain of custody, and real-time tracking ensure that your package now never gets lost. The idea of safe deliveries brings great ease of mind to a consumer while also reducing the risk for a service provider.
Conclusion
Last-mile delivery is integral to the package delivery journey and can often make or break the customer experience. Modern last-mile delivery solutions are increasingly incorporating technology into their products. It paves the way for a better and efficient future of last-mile delivery.
For customers, a progressive last-mile delivery solution can make their shopping experience that much better. For a service provider, a robust solution ensures that their business manages to meet customer requirements.
Porch pirates have become a recurring nuisance for many people. Just last year, 1.7 million packages were reported lost or stolen per day. As a result, services and items worth $25 million or more were wasted. In 2020, over two billion people bought goods or services online. This increase in online shopping over the years makes the threat of porch pirates that much more concerning.
On average, 40% of package theft usually happens in apartment buildings. Porch pirates are one of the primary reasons why some people avoid online shopping. Around 41% of consumers say that they have avoided shopping online at times for fear of package theft. The problem of porch pirates has just become more significant after the pandemic.
What Is a Porch Pirate?
A person who steals newly delivered packages from other people’s porches is known as a porch pirate. For porch pirates, stealing packages is a crime of opportunity. There is always a chance that small packages can contain something valuable that can be resold, for example, watches or phones.
Package theft increased dramatically after the pandemic, as depicted by the peak in Google searches related to stolen packages. One of the reasons for this is the massive increase in online shopping after COVID-19.
How Can We Use Technology to Prevent Porch Pirates?
Package theft prevention is at the forefront of the mind of every online shopper. Luckily for us, we can use technology to our advantage when dealing with porch pirates. Here’s a list of ways you can use technology to help avoid package theft:
Using package tracking applications.
Pick-up your package yourself.
Ensuring proof of delivery on your packages.
Installing security cameras.
Using package lockboxes.
Installing video doorbells.
Putting up signs advertising your security system.
1. Use Package Tracking Application
Package tracking applications can be an excellent way of preventing package theft. The software allows recipients to see where their package is at all times via notifications. Through these apps, users can know when to expect their package, which can help them pick it up promptly.
Through these digital trackers, users can also easily find out their package’s last known location. So, in case it goes missing, you know where to start looking for it.
2. Pick-Up Your Package Yourself
One more way of avoiding package theft is by picking up your package directly from the mailroom upon arrival or have it delivered when you are present. The best way to do this is by opting for nifty applications like PackageX mailroom.
The app notifies you as soon as your package arrives at the mailroom. You can get the mailroom to hold your package, have it discarded, or schedule a delivery for it at a better time as opposed to it being left on your porch.
3. Use a Mailroom App to Ensure You Receive the Package Yourself
Another advantage of using an automated mailroom is that it sends out automated notifications to the recipients upon package arrival. If the package has arrived at the mailroom of their building, apartment, business, etc, recipients can pick it up or have it delivered to them. Through these apps, you can also ask the company to hold the package for you if you can’t make it in time.
These measures ensure that your package is not left alone on the porch reducing the number of stolen packages.
4. Install Security Cameras to Catch Porch Pirates in Action
There are many excellent security cameras available on the market nowadays. These cameras can send you notifications on your phone in case any audio or motion is detected. Some of them are equipped with night vision, giving you 24/7 video coverage.
Moreover, many solutions nowadays provide cloud storage and backups of the video feed. This way, you can keep an eye on your package and know who picked it up in case you are not at home.
5. Use Package Lockboxes to Conceal Your Deliveries
One of the biggest reasons for package theft is that porch pirates can see your newly delivered unsupervised items on the porch. Lockboxes can be installed in conjunction with your mailbox because not only do they hide your package from plain sight, but they also provide maximum security.
Some of them come with easy slots for delivery and require a key for package retrieval. Others that stay locked at all times need you to coordinate with your delivery person so only they and you can access it.
6. Installing Video Doorbells to Catch a Thief’s Identity
Video doorbells are easy to install, are motion-activated, and come with multiple features. Some also offer an excellent vantage point that can more clearly catch a thief’s identity than an overhead camera. However, they are not very good theft deterrents because they aren’t as clearly visible as security cameras.
7. Putting Up Signs Advertising Your Security System to Deter Thieves
If you don’t have a well-functioning security system in place, putting up faux signs advertising it can also do the trick. Most porch pirates are looking for a momentary thrill and aren’t too knowledgeable about security systems. Window and yard security signs can sometimes be enough to scare them off.
These package theft solutions can significantly help reduce the number of stolen packages from your porch!
What to Do If a Porch Pirate Steals Your Package?
No matter how many package theft solutions you employ, sometimes you still end up getting robbed. Here’s what you can do if a porch pirate steals your package:
• Check the Package’s Delivery Status
Before taking any steps, make sure that your package is marked delivered. If not, you can either choose to wait or contact the shipping company.
• Get in Touch with Your Retailer
By contacting the retailer, you can find out their stance on lost packages. While most retailers deal with packages on a case-by-case basis, you might be able to get a refund or a replacement if you present your case.
• Get in Touch with Your Carrier
Usually, carriers don’t take responsibility for the package once it has been delivered, but you can still file a claim or request a mail search with some of them.
• Check Your Security Cameras
Checking footage for the last 24 hours and looking for activity can help you spot the thief. If this happens, you can file a police report for further assistance. Neighborhood security cameras can also help in this.
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• File for Purchase Protection
Some credit card companies have package protection benefits. If you file a claim within the first 120 days of losing your package, you might get a replacement or reimbursement.
• Claim Insurance
Some homeowner’s insurances cover mail theft. However, filing an insurance claim is only ideal for high-value packages.
• File a Police Report
Letting the police know that your package has been stolen as soon as possible can help battle package theft in your neighborhood.
Conclusion
Package theft is closely linked with porch pirates and is a growing problem. If you want to be able to safely retrieve your packages, some package theft solutions are needed. These solutions to package theft include the use of technology like security systems and applications that help you track your package delivery when it arrives at the mailroom. Quick reporting and filing claims after your package have been stolen can also help you minimize your losses. And increase the chances of package retrieval.
These days, emails are used for most communication; however, snail mail is still needed to send out certain types of letters. The mailing process includes delivering letters and packages, acceptance by the recipient, collection, and processing. But, how long does it take for mail to arrive?
Regular mail can take a maximum of 7 days to arrive. However, there are different delivery services through which you can send your mail quicker. Whereas priority mail can come quickly, forwarded mail can take slightly longer to arrive.
The postal services market has been influenced by major trends like the use of drones for delivery. Moreover, mobile phone integrations have been introduced to provide customers with additional services. The postal services market reached USD 208,550.8 million in 2019. Though it has decreased in the following year due to the pandemic, we expect to see an increase in the market value again, expected to reach USD 200,766.9 million in 2023.
When Will My Mail Arrive?
When will my mail arrive? That is a question that we ask ourselves when we are waiting for our mail. Though the average delivery time for mail is 2.5 days in the USA, it can take around seven days for regular mail to arrive, depending on the state it is being sent to. The delivery can also get delayed if there are public holidays like Christmas.
During the holiday season, the postal services receive an overwhelming number of mails which causes delays. Other situations like the COVID pandemic and strikes can also cause delays in receiving mail. So, the delivery service may take more than the regular delivery days.
In this era of cutting-edge technology, digital mailroom services can help mail recipients in ensuring that their mail is not lost, and to make mail management much easier. Mailrooms are used to ensure that mail is delivered in time and safely to your corporate offices, apartments, universities, and flexible workspaces. Mailrooms can also keep the mail safe and hold it until it is convenient to be picked up. Moreover, with a digital mailroom, the mail is scanned, and a notification is sent with a single click to the recipient for mail pickup.
Will My Priority Mail Arrive Quicker?
There are special delivery services that you can use to have quicker deliveries. The service providers offer priority mail with additional charges and a shorter delivery period. It takes around 2-3 days for priority mail to arrive. The delivery service is offered six days a week.
Customers can send priority mail based on the size and weight of the mail. Mails that weigh more than 13 ounces are covered by priority mail. Priority mail can also be tracked, giving you complete information about the location of your mail.
Mail Forwarding: What You Should Know
Forwarded mail can take around 3-12 days to arrive. It is best to put in a request about forwarding mail so it can be processed as soon as the package arrives. You can submit a temporary change of address or a permanent one where your mail can be forwarded.
Mails can be forwarded temporarily for six months if you are moving to another place. The service can also be extended for up to 12 months upon request. However, for a more extended period, you need to update your address in the system. State mail like newspapers and priority mail can be forwarded without any additional charges.
Mail forwarding has become very easy with digital mailrooms. Recipients can request mail forwarding with a single tap on their smartphone app. They can have all or some mail forwarded to another address by choosing from the scanned versions that they can access online.
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Digital Mailrooms: Automate Your Mail Delivery And Processing
To speed up the mail delivery time, mailrooms have now been using automated software solutions. Digital Mailrooms can receive your snail mail and send it to you on the same day after scanning, or hold it for whatever time necessary. You can also receive your mail in your inbox just like regular emails.
Digital mailrooms use software solutions like Mailroom by PackageX that let the mailroom staff efficiently handle mails. It is delivery management software that mailroom staff can use to send automated notifications to recipients when their mail arrives without any manual data entry. The mailroom staff can scan a package label, and let the software do the rest.
Using Mailroom by PackageX, you can reduce the cost and improve operational efficiency of your mailroom. Users have been able to achieve same-day deliveries, reduce pick-up times, and eliminate lost package instances. Furthermore, mail recipients can choose to forward mails with a single click, unlike the regular mail forwarding request that takes around ten days to process.
Conclusion
Snail mail remains an essential form of communication. But to provide quick access to mails, mailrooms have to be automated to perform efficiently. Mailroom management software is the answer to automating complex and tedious processes involved in receiving, sorting, and sending mails.
It has become an essential tool for businesses where there are excessive incoming and outgoing mails. This software can either be cloud-based or web-based, depending upon its capabilities and design. Whatever the case may be, you can be assured that the implementation of such a system is going to improve your mailroom operations by leaps and bounds.
If you are in the manufacturing or retail business, then you must have heard of barcode types. That bit of information comes with a lot of questions.
For example: What is a barcode? Which one is best suited for your business? How many different barcode language types are there?
We are going to answer all of your questions in this article.
A printed series of parallel lines used to enter data into a computer system is called a barcode. Shop items usually come with a label on their packaging. This label contains lines and different numbers that are used to gather information about the product.
According to Market Research Future, the global barcode software market is expected to expand significantly. The estimated projections are valued at $2.47 billion in 2025 to $5.17 billion by 2034. This growth represents a compound annual growth rate (CAGR) of 8.55%. These numbers speak for themselves.
These barcodes are scanned at the counter, and the product's price and description are displayed on the computer screen. However, there are many different types of barcodes available, which makes it difficult to identify them.
Here is a comprehensive breakdown of everything you need to know about barcodes.
Key Takeaways
Barcodes are machine-readable images of parallel bars and spaces that encode data for quick product identification, inventory tracking, and data capture across industries like retail, logistics, and healthcare.
The global barcode software market is growing rapidly, with an expected CAGR of 8.55% reaching $5.17 billion by 2034, reflecting increasing adoption.
Popular barcode types include UPC for retail goods, Code 39 for automotive and defense, Code 128 and GS1-128 for logistics, and Codabar for photo labs and shipments, each suited to specific applications and data capacities.
EBarcodes come in linear (1D) and matrix (2D) forms, with 2D barcodes like QR codes capable of storing more complex data and supporting error correction, increasingly scanned via mobile devices.
Barcode technology involves printers, scanners (laser, CCD, imaging), and databases that decode barcodes into product information, enabling automation and reducing manual entry errors.
PackageX’s barcode-based inventory management software uses real-time scanning to enhance stock tracking, reduce errors, and improve operational efficiency and customer service.
What is a Barcode?
A barcode is a machine-readable image composed of a series of parallel black bars and white spaces of varying widths that encode data. Typically rectangular or square, barcodes are used for quick product identification. Also for inventory tracking and data capture. Across various industries, including retail, logistics, and healthcare. They work by using optical scanners or cameras to detect the pattern of bars and spaces. Which represent binary data that computers decode into meaningful information such as product numbers, prices, or other attributes.
How Barcodes Work?
Here’s how a barcode works:
Encoding Information
Barcodes consist of black bars and white spaces of varying widths, where the width typically represents binary values (0s and 1s).
The sequence of these bars encodes numeric values, often representing digits from 0 to 9, which form a unique identifier for each item.
Data Interpretation
When scanned, a computer connected to the scanner reads the barcode pattern and matches it to a database.
This database contains detailed information. About the item, enabling the system to perform calculations or checks to identify the exact product.
The product information, such as name, price, size, color, and other attributes, is then displayed or used for processing.
Applications in Different Settings
In warehouses, barcodes can encode multiple attributes. Such as item size, color, and storage location. This helps companies maintain real-time inventory visibility. It is also useful for efficiently fulfilling orders or conducting stock counts across supply chains.
In retail inventory management, barcodes provide quick access to product details. For instance name and price, enabling fast and accurate checkout.
Barcodes support tracking throughout a product’s entire lifecycle. From manufacturing and distribution to sales, service, and repair.
Benefits
Barcodes automate data entry, minimizing manual errors.
They provide rich data for operational efficiency and customer service.
Components of a Barcode
Barcodes consist of several essential components that work together to encode and communicate data efficiently:
Bars and Spaces:
The primary visual elements of a barcode are composed of parallel black bars and white spaces of varying widths. These represent binary data (0s and 1s) used for encoding information.
Quiet Zone:
The clear, empty margin or white space surrounding the barcode on all sides. It ensures the scanner can distinguish the barcode from other printed information or background.
Numbers (Human-Readable Digits): Usually printed below the bars in linear barcodes, these digits represent the encoded data. They are presented in a human-readable format, such as product codes or prices.
Number System Digit:
In certain barcodes like the Universal Product Code (UPC), the first digit categorizes the type of product or item.
Manufacturer Code:
A unique sequence assigned to a manufacturer or company, helping to identify the source of the product.
Product Code:
A unique identifier created by the manufacturer to distinguish specific products or variants.
Check Digit:
A calculated digit at the end of the barcode that validates the accuracy of the scanned data, helping to detect errors in reading.
Understanding Barcode Standards and Variations
A standard format for barcodes does not exist. However, they do come with particular characteristics depending on how they are created.
Different types of barcodes differ in the following ways:
Size
Capacity
Material used
Linearity
Requirement of a checksum
The size of the barcode usually depends on its application and the machine used for scanning it. The capacity of a barcode refers to all the character combinations it comes with. It depends on the character set it supports.
The width of the barcode's narrowest bar can be a measure of its density. The amount of area that can be scanned on the barcode tells its linearity. Some barcode formats come with a standardized portion. To check whether the retrieved information is correct. That is called checksum.
It is used to verify that the retrieved information is correct. It is the number at the far right of the barcode. Barcode scanners perform calculations on the digits of the checksum to ensure the right results. Which typically triggers a beep sound if verified.
Understanding these different barcode types can help in choosing the most suitable barcode format for specific applications.
What Are the Most Common Barcode Types?
One of the most commonly used barcode types is UPC (Universal Product Codes). This barcode is used for labeling retail products. It's found on almost every sale item in the market and all grocery stores in the US. It consists of a 12 digit numeric-only number. Every product is assigned its unique number by GS1, making up the first six digits of the barcode. The product's manufacturer assigns the next five digits. Each product has a unique UPC that its manufacturers use for identification.
These barcodes help them digitally scan to retrieve and track the product. Many excellent management software like PackageX come with the technology to scan these barcodes. In order to track mail and packages. It helps users easily keep an eye on where their item is and when they will receive it.
Other commonly used barcode types include:
Code 39
Code 128
GS1-128
Codabar
EAN-13 and EAN-8
ITF-14
Code 39
Code 39 allows the use of digits and characters. Its name was derived from the fact that it could only encode around 39 characters. However, that number has now increased to 43. It is most commonly used in the automotive industry and the United States's department of defense.
Code128
This barcode was invented more recently. It can encode all the characters of the ASCII 128 character set. It can encode numbers, characters, and pronunciation marks, allowing you to use a broad range of characters. That's why it is a powerful barcode that can store almost any kind of data. Mainly, it is used in logistics, transportation and order distribution management
GS1-128
This barcode is a data carrier created, so the transfer of information between companies was more effortless. It's come with a list of application identifiers that enable it to not only encode the data but also define its meaning.
Codabar
Codabar is a symbology that is very easy to print. It is used in photo labs, US blood banks, and FedEx waybills. It encodes up to 16 characters and can be produced without the help of a computer by using consecutive numbers. It is also a self-checking barcode. Instead of scanning incorrect information, it will register inaccurate data as a wrong scan, minimizing scanning errors.
EAN-13 and EAN-8
These barcodes are usually used outside of the United States. They are commonly found on consumer products such as groceries, shoes, and clothes and are scanned at the point of sale. EAN-13 covers 13 digits, and EAN-8 consists of 8 digits. The latter is especially useful for scanning objects with small label space like candy.
ITF-14
This particular barcode is a mix between the point of sale barcodes and logistic barcodes. It uses a 14 digit number and can deal with high printing tolerances. That can be especially useful when barcodes need to be printed on cardboard. This barcode is usually used for trading products that don't need any POS (point of sale) interaction.
Different Combinations of Barcodes
Barcodes use lines of different widths to represent a 12 or 13 digit number. That is why the possible combinations it can represent can be up to 10^13 different combinations.
Barcodes are available in two different types: Linear barcodes and two-dimensional matrix barcodes.
Linear/1D Barcode Types (One-Dimensional):
Also known as linear barcodes, these consist of parallel lines and spaces arranged horizontally. They encode information such as numbers or letters along one dimension. Common examples include UPC, EAN, Code 39, and Code 128. These are widely used in retail, logistics, and inventory systems. Their attributes include limited capacity but easy readability and compatibility with most scanners.
Matrix/2D Barcode Types (Two-Dimensional):
These barcodes encode data using both the horizontal and vertical space. This allows for more information to be stored, including text, URLs, or images. Popular 2D barcode types include QR codes, Data Matrix, and PDF417. They offer higher capacity, smaller footprint, and support for error correction. This makes them suitable for complex applications like healthcare, and asset tracking.
There are countless ways to encode data for barcodes, and each encoding consists of different combinations. It means that barcodes will never run out!
Barcode Technology
Barcode technology is an essential tool that enables the fast and accurate capture, decoding, and processing of data encoded in barcodes.
Key Technology Components
Barcode Printer: Specialized printers generate barcode labels or tags. These printers vary from large, fixed units to portable wireless devices. The printer type depends on operational needs.
Barcode Scanner:
Barcode scanners are devices that read barcodes by emitting light (lasers, LEDs, or cameras) onto the barcode and detecting the reflected pattern. Common types include:
Laser Scanners: Use laser beams to read 1D barcodes from a distance.
CCD Scanners: Use multiple LEDs for accurate close-range scanning.
Imager Scanners: Use cameras to capture and decode more complex 2D barcodes.
Central Database:
A software system that links barcode data to detailed product or item records. Such as identification codes, descriptions, prices, inventory status, and location data.
How It Works
The scanner illuminates the barcode and detects the reflected light, which varies with the pattern of bars and spaces.
This reflected pattern is converted into electrical signals and digitized into binary data.
The digital data is decoded based on barcode symbology standards (e.g., UPC, QR).
The decoded data is then sent to the central database or software. Which retrieves relevant information related to the product or item.
This process enables automated data capture and eliminating manual entry errors. It also provides instantaneous access to product details, streamlining operations.
What Is the Difference Between a QR Code and a Barcode?
For manufacturing businesses, tracking inventory is vital. That is why they use labels on their products so their customers can know where it is in the assembly line and when it will be in their hands. Customers can also use this tracking data to solve a multitude of problems.
However, companies need to decide which barcode types to use. The primary choice is between a one-dimensional barcode system or 2D barcode types like QR codes. The main differences between barcodes and QR codes are as following:
Barcodes
QR Codes
Barcodes can be scanned in a single line.
QR codes can be read both horizontally and vertically.
Data placed on stripes is limited.
QR codes have another dimension that can hold information.
Information limited to the product number and its location.
Provides additional information like where the product was made, repairs, and the product's condition.
Scanning 1D barcodes are cheaper.
Previously, equipment for scanning 2D barcodes was more expensive
In the past, scanning 2D barcodes wasn't as cheap as scanning linear barcodes. That is because of the need to cover two dimensions instead of one. The price difference of the scanning equipment was one of the significant drawbacks of QR codes. However, that's not a problem anymore.
That's because now QR codes can quickly be scanned through mobile devices. New package tracking and mail management apps come with OCR technology that efficiently scans QR codes and helps users track their package. According to statistics, QR code usage is likely to rise by 22%.
How Can You Identify a Barcode Type?
Since there are so many different barcode types available, readers might get confused about which is which. If you do not identify barcodes correctly, you will never decide which barcode type best suits your business.
The best way to identify linear barcodes is by their start and stop patterns. They tell barcode readers where to start and stop, and comparing them can help identify different barcode types.
2D barcodes, on the other hand, can be identified by comparing shapes and finder patterns. A unique mark that exists in all barcodes of the same format is referred to as finder patterns. They can be used to identify different 2D barcodes.
An example of finder patterns is the unique square pattern in the center of every Aztec code.
How PackageX’s Inventory Management Software Transforms Your Business Efficiency
In this age speed and accuracy are key to any business success. PackageX’s inventory management software paired with advanced barcode technology revolutionizes how businesses track and manage stock. Each time a barcode is scanned, inventory updates happen automatically and in real time. This provides a crystal-clear picture of product availability and location. This barcode-based process reduces costly errors and prevents unexpected stockouts. While also helping your team fulfill orders faster and with confidence.
With PackageX’s smart barcode-based system, businesses can gain inventory visibility. Real-time data empowers efficient stock rotation, and highlights slow-moving items for timely action. PackageX’s smart solutions lowers labor costs, accelerates workflows, and enhances supply chain agility.
Harness the power of barcodes with PackageX to streamline your operations and stay ahead in today’s competitive market.
Frequently Asked Questions
Let us go through some frequently asked questions about barcodes.
Q. What do numbers on a barcode mean?
The numbers on the barcode are unique to the product you are buying. There are 12 numbers on a standard UPC-A barcode. Here is what the digits mean:
The first digit is the system identifier that helps classify the type of product.
Examples of standard Universal Product Codes are the digits zero, one, six, seven, and eight.
Weighted items such as meat are identified by the number 2.
Health-related products are identified by the number 3.
Four is the number reserved for non-food-related items.
Numbers five and nine are used to identify coupons.
After the first digit, there are two sets of five numbers in the middle. The first set corresponds to the manufacturer number and the second set refers to the product number. The final digit is used to scan errors and is used as a control digit.
Q. Which barcode is used on products?
The most common barcode used on products, especially in the United States and Canada, is the UPC (Universal Product Code). The UPC-A format encodes 12 numerical digits and is primarily used for labeling and scanning consumer goods at points of sale.
Q. Why should you use barcodes?
Scanning barcodes has now become easy with the right technology. Designing and printing a barcode is exceptionally cheap. Barcodes reduce the chance of human error and help users make informed decisions.
In the case of delivery tracking, order information can quickly be sent out to customers so they can schedule their day around when they need to pick up their package. Both expensive and easy to use, barcodes are an excellent option to track a variety of data. That's why smart solutions like PackageX Mailroom ensure safe package delivery, without any hassle.
Q. What are the differences between UPC and EAN barcodes?
UPC is mainly used in North America with 12 digits, while EAN is primarily used worldwide outside North America with 13 digits. Both serve similar purposes for retail item identification.
Q. What barcode types are used in shipping and logistics?
Barcodes like Code 128 and GS1-128 are commonly used in shipping, warehousing, and logistics due to their ability to encode alphanumeric data and extended product information.
How likely are you to receive a delivery package at your home or work every month? If the answer is “very likely” then you’d be surprised to know that you’re not alone. With the constantly evolving eCommerce landscape, the delivery industry has been booming. Due to the pandemic, parcel traffic increased from 18.4 billion parcels per year in 2018 to over 21 billion units in 2019. For eCommerce businesses, effective last-mile delivery management is all about ensuring customer orders arrive on time and in perfect condition. With online shoppers expecting flawless delivery experiences every time they shop, this becomes essential. And it’s not just about meeting expectations—it’s also important to keep customers happy and protect your profit margins.
Delivery management is all about ensuring goods move smoothly and efficiently from point A to point B. Often referred to as dispatch or fleet management, it focuses on timely and accurate transfers every step of the way. Delivery management brings together several processes, such as order processing, logistics planning, and tracking, to ensure smooth operations. It’s a complex system that relies on a specialized delivery management system and tools to automate and simplify these tasks, making it easier to handle deliveries efficiently and accurately.
Now businesses are constantly looking to improve their delivery management through automation and personalization. That’s not a wrong move considering in the aftermath of COVID-19, some trends will be here to stay. Based on findings from TSIA research, 97% of companies will continue remote delivery even when things go back to normal.
That means efficient delivery management has now become a need. It saves you time in manual work, minimizes human error, accelerates warehouse deliveries, and improves customer service. However, achieving all that is a pretty daunting task. The delivery process is riddled with challenges, and managers always need to be on their A-game to guarantee success.
Challenges with Delivery Management and Delivery Service
With customers demanding high delivery standards every day, delivery management is no easy feat. Deliveries need to be flexible, prompt, and completely transparent. Delivery managers need to oversee a series of things every day. It includes planning routes, measuring KPI, supervising the field staff, locating the customer address, and more.
Delivery managers are often faced with several hurdles. It’s tricky to stay profitable while making deliveries. Failed delivery attempts, driver salaries, and long routes can all be costly. Unpredictable weather, bad traffic, or accidents like flat tires can pose as roadblocks to successful delivery.
Sometimes route planning is not done efficiently, which is one of the primary reasons for late deliveries. Managers need to keep fuel efficiency and environmental factors in mind when scheduling delivery routes. Some other challenges with delivery service include:
Not being able to find accurate customer addresses quickly.
Difficulty in keeping track of drivers and agents.
Faulty communication with drivers and agents while they are making rounds.
Failing to let your customers know the estimated time of arrival.
Lack of a proper database for all deliveries, agents, and customers.
Unable to plan for time saving routes that ensure rapid deliveries.
Failing to optimize the load and capacity of delivery vehicles can lead to multiple trips, increasing delivery time and costs.
Handling returns efficiently is key to maintaining customer satisfaction, and poor return processes can lead to a negative delivery experience.
When the systems used for tracking, inventory, and delivery aren’t integrated, it can lead to errors, inefficiencies, and delays in order fulfillment.
For delivery managers facing all these challenges alone can prove to be quite tricky. That’s why investing in promising technology delivery management solutions is vital for efficient delivery service management.
How Does a Good Delivery Management Software Help?
Delivery management software is a tool that helps you improve your business performance. It monitors all delivery operations to ensure a smooth transfer of items. Some of the key features of delivery management software involve:
Automating dispatch, assigning tasks to drivers, and keeping track of their availability.
Allowing customers to track and trace their deliveries, hence offering them complete transparency. (Customers love staying informed about their orders—it gives them peace of mind knowing things are moving quickly. Sending regular updates on order status reduces the number of inquiries your customer service team has to handle. The more transparent you are about the process, the better! Sharing detailed updates through real time delivery management builds trust and enhances the overall customer experience.)
Giving automatic notifications to the customer, updating them of delivery status, and letting them know the accurate ETA.
Built-in features like e-signature collect proof of delivery to ensure the package is delivered to the right person.
In-built analytics tools that let delivery managers study trends and measure employee performance.
Accessible communication between delivery managers and agents.
Planning and scheduling tools Delivery route management software helps managers figure out the best delivery routes.
All these nifty features help your business improve its delivery management service. With the help of good software or delivery management app, you can save time, increase customer satisfaction levels, reduce costs and ensure efficient deliveries.
What Does the Role of a Delivery Manager Entail?
The title of delivery manager comes with a lot of responsibilities. They need to review all orders placed by customers and schedule deliveries. They are also responsible for promptly troubleshooting and evaluating all delivery-related issues.
They manage the delivery team and provide them with directions and guidance. Furthermore, their tasks include listening to client complaints, reporting delivery statuses to customers, setting delivery priorities, and evaluating team performance.
Delivery managers need to evaluate several KPIs to ensure that the company’s delivery service management is immaculate. Customer satisfaction directly affects sales. That’s why there is a need to have a thorough insight into customer satisfaction metrics. Mangers have to analyze how customers feel at every stage of the delivery to improve the overall process.
As a delivery manager, you are responsible for tracking driver performance to see how agents are doing on the field. Delivery management system (DMS) integration with a transportation management system (TMS) creates a seamless flow of communication and data sharing between the two platforms so you can track deliveries with ease. You also have to analyze how deliveries affect revenue and compare revenue metrics across the board to find what needs improving. Overall, it is a time-consuming and detail-oriented job.
How Does PackageX Optimize Delivery Management
PackageX offers a game-changing solution for optimizing delivery management. With AI-driven scanning technology, comprehensive mobile apps, and real-time tracking updates, it’s designed to improve every step of the delivery process, from receiving to delivery. By maintaining a clear chain of custody and enabling efficient route optimization, PackageX ensures that deliveries are completed smoothly and on time. Ready to take your delivery management to the next level? With PackageX, you can enhance efficiency, reduce support inquiries, and keep everything visible on any mobile device. Start optimizing your delivery process today!
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Frequently Asked Questions (FAQs)
Q. What is delivery management?
In the past year alone, the United States saw a massive rise in online shopping. Moreover, it is expected that in 2021, 19.5% of all global retail sales will come from online purchases. The U.S Postal service alone handles around 500 million pieces of mail daily. With that big of a number, delivery problems are common.
Delivery Management provides a systematic way to transfer deliveries from their point of origin to their final destination. It can be thought of as project management on a broader scale. It includes supervising people, processes, and technologies- the combination of which leads to a detailed plan used to yield successful deliveries.
Q. Why is delivery management important?
With approximately 500 million pieces people shopping online in the US alone, the need for good deliveries is direr than ever. Successful deliveries are crucial to customer retention. Nobody likes to wait days for their package to arrive. That’s why late deliveries dramatically decrease your customer base.
Proper delivery management ensures that never happens and facilitates you to retain your client base effortlessly. High delivery standards will not only maintain customer loyalty it will also give your company a good reputation. Moreover, it reduces your employee’s time spent dealing with delivery issues and increases overall efficiency.
Q. How can we improve delivery service?
With delivery service directly affecting client base and online sales, it’s important to tweak it to perfection. Always plan for deliveries and work on getting them out as soon as possible. Set a realistic timeline for your customers and adhere to it. Don’t promise them an unsustainable delivery time which can cause you to lose customers.
For larger companies, investing in local warehouses can be a good option as it takes less time to ship out goods across the country. Furthermore, choosing a reliable carrier helps you meet your delivery demands. One of the easiest ways to improve delivery service, however, is to invest in suitable delivery management software. It allows customers to track their orders in real-time and minimizes the risk of lost packages.
Q. How do you manage delivery orders?
Order management is essential for every customer order you receive. It usually involves four main steps:
Accepting the order placed by the customer.
Picking and packing the order so it’s ready for shipment.
Shipping the purchase mentioned in the order received.
Tracking the order till it is successfully delivered.
The order management process starts as soon as you accept an order from a customer. That includes retrieving it from the warehouse, packing it properly, and shipping it. The last stage is making sure that the customer received the order and was happy with the purchase.
Of course, the entire process is not as easy as it seems. Multiple problems can occur, especially if you are receiving a lot of orders at the same time. That is why it is essential to be diligent at every stage. Using the right delivery management service can be extremely helpful for your business and help you avoid all the hassle.
Receptions are the face of every organization. They are the first people your customers engage with; therefore, they leave a significant impact on your customers' experience. It is significantly essential for receptionists to have outstanding skills and be super good at multitasking.
According to the market study, the number of receptionists employed in 2019 was around 1.2 Million. This was approximately 6.59% more than the previous year. Females occupy most of the receptionist jobs, which is 89.9% of the job market. The demand for receptionists in the medical field is increasing. Employment is expected to grow at 3.6% from the year__ 2019 to 2029__.
With the increasing demand, there is a required skill set the receptionists need to have. Receptions need to possess hard and soft skills that will contribute to their performance. What are the skills that can help you secure the job? Let's have a look.
18 Essential Receptionist Skills
Here we have highlighted some of the best receptionist job skills of 2021 that receptionists and front desk officers need to demonstrate on their resumes.
Be a Good Communicator
Active Listening
Data Entry
Mail Management
Business Phone Answering
Multitasking Expert
Good Hygiene!
Be Calm and Empathic
Education
Stay Updated With the Latest Technology
Stay Organized
Good Problem-Solving Skills
Working Under Pressure
Information and Memory
Visitor Management Skills
Ability to Work Independently
Billing and Coding
Coping With Constant Interruption
1. Be a Good Communicator
Good communication skills are essential if you are somebody working in the reception area of a corporate office or a hotel. You have to master the art to convey critical information and messages effectively for visitors to understand. Some good verbal communication skills include:
Address people with their first name
Apologize for making them wait
Inform before putting a caller on hold
Never say 'I don't know,' instead request time to find out the required information
Provide accurate and complete information
Watch the tone of the voice
Use good volume
When we talk about effective communication, we think of non-verbal communication skills, besides verbal communication skills. Here are some non-verbal factors of communication:
Maintain eye contact
Have pleasant facial expressions and smile
Nod when you understand the other person
2. Active Listening Skills
To be able to communicate well, you need to be a good listener too. When communicating, 45% of the time is spent listening. Effective listening is believed to reduce errors and understand the visitor query.
Active listening lets the visitor know that you are interested in their query. Here are some tips to follow for active listening.
Use affirmation and acknowledgment words: "I understand" and "I know."
Maintain eye contact
Face the speaker
Re-state the visitor's questions
3. Data Entry
Data entry is another crucial receptionist skill needed to enter and upload data into the database. Data entry needs to be accurate. Firstly, it is to avoid inconvenience for customers. Secondly, data is processed and used for the analysis of company performance.
Data is extracted from various documents or received from visitors for entry into the system. Here are some important data entry skills that receptions need:
Fast typing speed
Accuracy
Concentration
4. Mail Management
Front desk officers also must be proficient in handling mail for the residents in the multi-tenant building or employees and staff in an office. The building often uses mail management software tools like Mailroom by PackageX, which automates the entire process.
The front desk management has to receive mails on behalf of its residents and inform the recipient about the package arrival. They also must manage the mailroom to avoid clutter skillfully.
5. Business Phone Answering
Phone calls received at the reception area make the first impression. It may turn a lead into actual customers, or it may drive them away. Thus receptionists need to be proficient with their phone skills. Here are some important rules to consider regarding phone calls.
Receive the call at the second ring, do not receive the call too early or late. Too early can put get the caller off-guard.
Greet and mention your name.
Keep a pleasant tone and hearable volume.
Do not keep the caller waiting or request before putting it on hold.
Be informed about departments and personnel, to forward the calls.
Keep a paper and pen ready to note down important messages or information on.
6. Multi-Tasking Expert
Front desk operators need to put on different hats. They need to handle multiple tasks and visitors at the same time. They may have to answer a phone call while searching for important information on the computer.
It is always important to note down important tasks to not miss out on them when interrupted. Furthermore, it is important to understand that visitors who physically take the time to come are a priority. Calls and emails come after visitors.
7. Good Hygiene
Staying neat and clean is crucial as it speaks volumes about the culture of the company. Good hygiene projects a good image of the individual and the company both.
Keeping this in view, receptionists should follow these fundamental rules:
Wear clean and pressed clothes.
Maintain tidy hairstyle.
Maintain dental hygiene.
Use good fragrance.
8. Be Calm and Empathic
In some organizations, visitors can be unhappy due to multiple reasons. For example, visitors in hospitals are usually distressed, and hotel visitors are often tired. To make these customers feel at ease, receptionists need to listen to the customer. They need to be calm and empathic and should not invalidate the problems of the customers.
They need to understand that the visitor may not be happy and can display unpleasant and negative emotions. In such situations, the receptionist needs to empathize with their situation and understand their behavior while resolving the issue.
9. Education
Most organizations need receptionists to have at least a high school diploma or an equivalent. Higher education is always preferred.
Candidates with additional skills like administration are preferred. So, if you have certifications in administration and other clerical work, such as typing, it will move you one place upwards on the list of candidates.
10. Stay Updated With the Latest Technology!
Besides basic data entry skills and email checking, front desk officers must use different software tools. Every organization is going digital; thus, they use other software solutions designed for their industry. So, using technology is an additional front desk operator skill that is essential to have.
For example, organizations use various business management systems and flexible workspace management systems. Therefore, receptionists should be prepared to learn and use these software tools.
11. Stay Organized
Receptionists have multiple tasks to take care of, but they have to ensure that they focus on staying organized amidst these tasks. To maintain the first impression, the front desk counter has to be organized. It should be clean and tidy.
Papers have to be appropriately filed so important papers are not lost. Using attractive organizers helps in keeping things in place and accessible to find when needed. They also need to maintain calendars to know of important dates and information related to employee availability.
12. Problem Solving Skills
As a receptionist, you should identify the root cause of a customer’s dissatisfaction and offer a solution. It would be best if you focused on the problem rather than focusing on the unpleasant feeling of the customer.
Sometimes there will be callers or frustrated visitors because they were not happy with the service or product. In this case, the receptionist has to stay calm while finding a solution to the problem.
The solution could be in different forms, including:
Be an active listener.
Identify the root cause of the problem.
Find an alternate solution to the problem.
Take responsibility for mistakes.
Take up the issues to the concerned department.
Be creative with the solution.
13. Working Under Pressure
As a front desk officer, you often have to work under pressure due to workload, busy front desk, or multitasking. However, you have to make an effort to stay calm and focus on each task individually.
Furthermore, receptionists should identify crunch times and outsource tasks so they can deal with that time effectively. Some important tips for working under pressure are:
Break down the tasks.
Prioritize queries.
Work mindfully to remain calm.
14. Information and Memory
Receptionists need to have all the information regarding the organization they are working in. This is to be able to answer visitor queries accurately.
They should have information like:
Directions to different departments.
Employees that are on leave.
Business off-days and employee off-days.
15. Visitor Management
Receptionists must keep an eye on who enters the building to ensure security. Similarly, they have to check the equipment that enters the premises, including USBs, laptops, and cameras. Visitor check-in and logging the relevant data is also a part of their duty.
In 2021, receptionists have an additional duty of health checks to keep COVID cases at bay. They have to make sure everyone is wearing a mask and using sanitizers. Visitor management software used by organizations help in automating these tasks.
16. Ability to Work Independently
As a front desk staff, you will primarily be working in isolation. Therefore, independent work is an essential front desk operator skill. You should be able to handle all kinds of front desk tasks and be responsible.
You should be well informed about the activities to give accurate information to visitors. Receptionists need to be able to work without direct supervision.
17. Coping With Constant Interruption
Being at the front desk means many people will be interrupting you for information as they all depend on you. Amidst these interruptions, you need to regain your focus and continue doing your pending work.
It is, therefore, crucial to note down important tasks and prioritize so you do not miss out on these tasks.
18. Billing and Coding
If you are applying for a receptionist job in the medical industry, you will know about billing and coding. This is entering patient information and a code associated with the health issue into the system. The code is then used to connect to insurance companies for billing.
Highlighting the Skills in a Resume
If you want to land a job as a receptionist, you need no showcase these receptionist job skills to your recruiter. Create a skills section in your résumé and list down both soft skills and hard skills. In the summary section, you could add a few statements highlighting the skills to your recruiter.
The Future of Receptionist Jobs
Do not be scared of technology replacing receptionist jobs. Technology has created visitor management software tools to automate the process and make the job efficient. Receptionists are still needed in organizations such as universities and offices because visitors and callers need a point of contact to get information from.
Thus, receptionists will always be required, but job nature is changing with the changing market trends. Consequently, the receptionist skills and qualities needed to be a receptionist are also changing from before.
Virtual Receptionists
The changing trend of remote work in 2021 has also brought about a change in the receptionist job market. As companies are going remote, they are hiring remote receptionists too. Receptionist skills like voice tone, acknowledgment words, being a good listener, and problem-solving skills still hold the same importance.
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Frequently Asked Questions
Let's go over some frequently asked questions about the receptionist's skills in 2021.
Q. What are the skills required to be a front desk officer?
To be a front desk officer, you need to possess social skills and be friendly with the visitors. You need to use your interpersonal skills and be helpful. Your helpful attitude should be prevalent, and you should always be available to assist others.
The front desk officer has the power to make visitors their loyal customers or drive them away with their behavior, tone, and communication skills. Thus, as a front desk officer, you have a huge responsibility to drive the company.
Q. What is the most important skill that is required of a receptionist?
Receptionists need to have outstanding communication skills by practicing active listening. Moreover, they should be great at multi-tasking. It is also significantly important for them to have good knowledge of using computers to record visitor information.
Q. What should be the key priorities of a receptionist?
Though receptionist educational requirement is not high, in 2021, you need to possess outstanding computer skills. Every organization has a software solution to automate tasks for which you need to be prepared.
There will need different software tools in different organizations and industries. As a receptionist, you should be able to learn how to use the software quickly.
Q. What are the two essential qualities of a receptionist?
Firstly, it is significantly important for receptionists to have professionalism. As they give the first impression of the company, they have to be professional in every aspect. This includes their tone, their dress code, and the way they greet everyone.
Secondly, they need to be pro in time management. As they juggle between the tasks, they need to know the strategy of prioritizing essential tasks and putting them on top of the list. Moreover, they have to divide the time to handle calls and visitors while completing the clerical work.
If you are a new entrant in this industry, the receptionist job skills mentioned above will be your guide to make your résumé shine. Being the first contact in a company, recruiters want to review résumés with receptionist skills and qualities that will immediately impact. Using your objective statement, convey a strong message to the employer explaining how you can add value to the organization.
A receptionist job may seem a small one; however, it is a high-impact job with a huge responsibility. With the right attitude and interest in a receptionist position, you have great chances of growth and success.
Working conditions form the essential core of the paid work and employment relationships. In the most generic terms, working conditions cover a broad horizon of issues from working time, including hours of work, rest periods and work schedules, salary scales, and the physical and mental pressures that are also a considerable part of the workplace environment.
According to a report by the World Bank Group, the pandemic of 2019 is expected to bring a drastic rise in poverty with a rough estimate of 88 million to 115 million people in a year, bringing about the total to about 150 million people by the end of 2021.
Bad working conditions create an atmosphere that affects the productivity of the employees. Unproductive employees tend to be lethargic and de-motivating, which slows down the organization's progress. So, maintaining a favorable work environment at offices or even flexible workspaces has proven beneficial for both the organization and the employees in the long run.
Importance of a Healthy Work Environment
Maintaining a positive and healthy work environment is essential to boost your employees' morale, retention, and, most importantly, their productivity. A healthy work environment gives you and your employees multiple opportunities to share ideas for the company's betterment that can further contribute to your organization's growth.
Contrary to the above, toxic work environments are also seen in multiple organizations that hinder their employees' productivity and contribute to the downfall of various organizations.
Common Work Conditions That Affect Productivity
Working conditions are primarily the demands, the environment, and the circumstances of a job that directly impact its employees' satisfaction and activity of various organizations are usually in a competition that offers attractive conditions to retain good resources for the company.
The most common working conditions that should be taken care of are:
Hygiene factors
Health and safety
Remuneration
Employee benefits
Responsibility and accountability
Workload
Occupational stress
Work-life balance
Commuting and Travel
Organizational culture
Performance management
Job security
Poor Working Conditions
Creating an efficient and comfortable workspace is essential for the office's outlook. The office's outlook significantly boosts employees' morale and makes them more productive. Poor and unfavorable work conditions make your employees lethargic and unmotivated, which hinders the overall growth of your organization. Some of the most common poor working conditions include the following:
Poorly-lit Spaces
Inefficient Processes That Hinder Growth
Uncompetitive Work Culture and Disengaged Employees
Lack of Innovation and Technology
Workplace Politics with Unsynchronized Employees
Poor Workplace Hygiene
Lack of Concern for Employees' Health and Safety
Poor Employee Benefits with Low Employee Productivity
Unreasonable Workloads with Additional Stress and Fatigue
Lack of Recognition and Achievement on Public Platforms
Poor Job Security for Growth of the Company
Unstable and Unpredictable Business Continuity
Unfair Terms and No Incentives of Employment
No Remote Work Mindset in the Prevailing Pandemic
Lack of Vision and Organizational Leadership
1. Poorly-lit Spaces!
Well-lit rooms and office spaces are essential. Rooms with bad lighting can put unnecessary and unwanted stress on the eyes, affecting productivity. Dim lighting can cause tripping and falling hazards, too, which can have devastating effects.
Bad lighting is related to multiple other factors such as eye strain, headaches, and anxiety in more pressuring work environments. As we spend much of the day in artificial lighting, there is evidence that the lack of natural sunlight harms the body and the mind.
2. Inefficient Processes That Hinder Growth
Workplace processes are as important as any other operation of the organization. Therefore, it is crucial to keep evaluating the organization's ongoing processes, which allows you to identify the allowing you to identify further improvement prospects soon for welcoming suggestions that can motivate your coworkers to perform better.
3. Uncompetitive Work Culture and Disengaged Employees
Healthy competition anywhere is one of the fundamental driving forces for employees to perform better. Your company culture directly influences employee engagement and productivity. Much of today's workforce will choose to move on to a new job if the workplace culture doesn't meet their expectations. Just like a bad attitude, negative company culture is contagious. It lowers employee engagement and reduces productivity.
4. Lack of Innovation and Technology
This is probably the only highly essential condition, especially in the present era of COVID-19, when everything has gone online. Every business, every entity (big or small), is digitized and is entirely dependent on smooth and updated technology that always ensures connectivity.
Inefficient technology either for workplace management or mailroom management hurts productivity in a big way. Technology that's slow, outdated, or ineffective is frustrating to use. And over time, that frustration can erode employee satisfaction and even push employees out the door. Therefore, utilize the latest and innovative technology to modernize different operations at your workplace and increase productivity of your employees.
5. Workplace Politics with Unsynchronized Employees
Office politics primarily consolidates as people taking advantage of others using their abilities, social skills, and persuasion in the work environment. Whether the politics originate in the public sphere or between individuals within the office, the harmony and cooperation in the workplace.
Political issues can grow into a complex series of complaints on both sides as employees make free speech claims and managers respond with charges of poor performance and lack of thorough work. This is a dimension of workplace environments that is generally unavoidable.
It should be clear that office politics must be addressed as a management concern. Ultimately, an organization is only as good as the decisions its people make. Anything, including office politics that diminishes or obstructs their ability to make effective decisions, must be remedied for a company to succeed.
6. Poor Workplace Hygiene
A clean and hygienic environment is one of the most important selling points of office space. Especially considering the pandemic times, the bar of hygiene and cleanliness has been kept very high. Shared office spaces and facilities generally tend to quickly spread and transmit these germs, which can harbor high levels of viruses and bacteria.
Poor hygiene standards reduce people's ability to focus on their work and trigger a negative mindset. This can affect productivity and morale. A dirty or untidy office puts off potential clients and hires, too. People gain instant insight into your workplace culture when they step into your premises, and wrong first impressions do nobody any favors.
7. Lack of Concern for Employees' Health and Safety
An employee's health and safety significantly contribute to his well-being. A healthy worker is mostly more productive with his assigned tasks, and better performs them promptly. Similarly, safe environments are also highly essential to give your employees the boost to work more effectively and efficiently.
Poor working conditions involving your health and safety could ultimately lead to you having the right to refuse to work until your employer corrects the situation or until your employer investigates and determines that there are no safety violations.
8. Poor Employee Benefits with Low Employee Productivity
Compensation and workplace benefits are given to employees in return for their services rendered, and it is often the cornerstone of a productive workforce. The quality and performance of your company's talent pool are usually directly dependent on how well you execute your employee benefits strategies. A good package of employee benefits ensures employee retain their position in the organization. Employees will be more inclined to stay in their role, which saves potential expenses related to turnover.
Furthermore, these benefits are also a huge motivating factor for employees to strive for greater heights continuously. It offers them a reason to work hard and keep driving towards achieving the next milestone.
9. Unreasonable Workloads With Additional Stress and Fatigue
Stressing work environments have recently come to the forefront, which is neither concerned with the company's or employee's productivity nor are they beneficial to the organization in the long run. Serious measures need to be taken into consideration to minimize these exhausting work environments so that employees can achieve maximum productivity.
A stressed workforce can have detrimental effects on your organization. Your employees may lose their motivation, engage in conflicts, and have difficulty completing their tasks. Poor mental focus, sleep deprivation, fatigue are all common side effects of work-related stress.
10. Lack of Recognition and Achievement on Public Platforms
Employees feel happy and motivated when they know they matter and, most importantly, their work matters. And employees who are so glad and motivated tend to be more industrious. Amplifying their happiness further through acknowledging their efforts publicly or in person is what recognition is all about. However, employers often confuse recognition with rewards and end up associating it with extra expenses. But praising employees can be as simple as saying a simple "Well done" or "Good Job." An employee works hard to hear these words from their seniors, and you shouldn't hesitate to say them.
11. Poor Job Security for Growth of the Company
Establishing and maintaining employee job security is essentially about the company admitting that it will only be as good as the structure management has implemented. Creating job security goes way beyond establishing a legal contract, and at the center of it is a good relationship between the employer and employees. For an employee, job security means the security of income, which will translate into reduced stress.
Job satisfaction levels decrease when an employee feels threatened by a lack of job security. A worker is filled with feelings of discontent and uncertainty when his future at the company is uncertain, which leads to resentment. When an employee feels threatened by a lack of job security, she may stop putting the necessary effort into completing assignments and interacting with colleagues due to having no future with the organization.
12. Unstable and Unpredictable Business Continuity
Business continuity planning is essential to keep people productive during planned or unplanned disruptions, protect the business from financial losses, damaged reputation, weaken customer and partner relationships, and lose productivity.
Whether planned or unplanned, business disruptions that aren't managed effectively come at a high cost. Lost revenue, missed sales opportunities, and broken service level agreements can have a devastating financial impact. An inadequate response can harm the company's public image and the confidence of its customers and investors.
13. Unfair Terms and No Incentives of Employment
Management matters for the success and profitability of companies. Simple but effective management practices can improve the productivity of companies substantially. Many of these management practices relate to an organization's structure, particularly its workflow and control. But the relationship between managers and workers is also essential. This relationship is characterized by both the wage paid to a worker as an incentive to work hard and the worker's perception that he or she is being treated fairly.
If workers believe that their employer is acting unfairly towards them, this can significantly reduce their performance at work. Unfair behavior towards workers can be costly for the employer, even if the only directly affected workers have quit the firm. This is important for any organization that has to accommodate economic shocks by reducing labor costs.
14. No Remote Work Mindset in the Prevailing Pandemic
During the COVID-19 pandemic, millions of employees worldwide transitioned to remote work. As a result, organization leaders who may have never considered allowing employees to work from home must now evolve their thinking about being productive and measuring and managing productivity from afar.
Furthermore, there are still several employers that are far from accepting this concept of remote working. This mindset needs to be inculcated and accepted as early as possible, especially in these unprecedented times to ensure the smooth running of operations in companies to achieve maximum productivity.
15. Lack of Vision & Organizational Leadership
It is generally said that a unique idea is what forms the core of any successful business. Where that is quite essential, it is the vision and the leadership that builds the idea far more essential to determine the success of that business. An inspired leader who can motivate their team to perform at their full potential is much needed to create an organization where people can achieve remarkable things even with average talent.
The majority of people generally perform only to the minimum acceptable standards. These standards could be perceived standards in their heads or generally accepted standards in the organization. The types of leaders & mentors heavily influence an employee's success and performance, which they can observe and learn from. One of the leader's most important qualities is to motivate the team to perform to their full potential, if not beyond.
Leadership commands an even more significant role in a startup since it is difficult for new businesses to attract the best talent due to limited resources.
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Frequently Asked Questions Concerning Poor Working Conditions
Here are a few questions concerning poor working conditions:
Q. What Are the Main Causes of Poor Working Conditions?
A. In any given organization, the factors that help prolong poor pay and conditions for workers may include anything from inappropriate retailer purchasing practices to lack of transparency in the supply chain, weak government capacity to implement laws, limited representation of workers, etc.
Q. Can I Sue My Employer for Poor Working Conditions?
A. Your first action when you face some poor working conditions that compromise your safety – or the safety of other people in your workplace – should be to talk to your supervisor. If that supervisor doesn't effectively address your apprehensions, there is no harm in going to a higher authority and talking to your supervisor's boss. When you've gone as high as you can, you may need to speak to Cal/OSHA's enforcement branch. They will investigate the situation.
If a safety hazard doesn't pose an imminent danger, notify your employer of the problem in writing. Your employer is not allowed to retaliate against you for reporting a safety violation. If it does, you could have an entirely different type of lawsuit.
Q. How Do I Report Poor Working Conditions?
A. Under the Occupational Safety and Health Administration Act of 1970, also known as the OSHA Act, employees, and their authorized representatives have the right to file a complaint about severe hazards and request an OSHA official visit to inspect the workplace for safety and health concerns.
Employees, representatives, and anyone else aware of severe health or safety violations in the workplace have three options to file an OSHA complaint, which are as follows:
Submit online via OSHA's electronic complaint form
Download a PDF complaint form and fax or mail it to your local OSHA Regional or Area Office
Call the violation into your local OSHA office
Wrap Up!
Creating an efficient and comfortable workspace is essential for employees, and it significantly contributes to boosting morale and making your employees more productive. Poor and unfavorable work conditions and environment are bound to bring the employees' opposite picture to the forefront. Not only do they make your employees lethargic and unmotivated, but they also hinder the overall growth of your organization.
In your career, you’ve probably had some managers that you’d like to forget and then some powerhouse managers who fostered workplace synergy and motivated you to greater achievements. While there are some people who are born with strong leadership traits, most of us have to develop them through experience. We can grow and improve and learn from our mistakes.
Everyone manages in a different way. In fact, if you try to copy someone else’s brand of leadership, you’ll probably find yourself faltering. You need to leverage your own strengths and style to create your unique brand of leadership. Mail management software automates your mailroom but in the end, it is the mailroom manager who has to oversee all the tasks.
Tips for Mailroom Managers
That said, there are some basic tenants that are critical to good management. Read on to learn more—and decide how you can put these tips to work in your own way.
1. Touch Base with The Team
Know your employees. How much do you know about your employees? Their past work experiences, their career goals, their hobbies etc. People want to be known and understood, and there are several ways you can make this happen. First, hold regular interviews with employees. (Lock them in on your calendar at the start of the year so you don’t get busy and forget to schedule them.) These interviews help you know what makes your workers tick and assess their job satisfaction. Ask your employees if they are happy on the job and what the company could do to make their job more fulfilling. Regular and open communication about successes and barriers in your workplace can help you know how to keep employee morale high.
You should also make sure to acknowledge employees’ special days. That might mean a handwritten note on their desk when they hit their one-year anniversary in your mailroom or a gift certificate on their birthday.
2. Train the Team
You should Offer adequate training to your team mates. Employees work best when they are empowered with the right knowledge. Take time to assess your current training for new employees. Does it more closely resemble a hodgepodge of information? Or a well-oiled presentation easily replicated for each new employee? Could any of your training be automated to save your staff time and ensure greater consistency?
Depending on the size of your organization, there are sophisticated workflow platforms that create training modules and alert you about employees’ progress. And if that’s more than you want to invest in, programs like Loom allow you to instantly record training videos and get a shareable link. Editing software like Camtasia can take those videos to the next level with editing, animation, and more if you want to get fancy.
Poor training will lower morale. Employees may not feel like they are able to contribute without the right knowledge, and that will make them feel stifled. In addition, they’ll be more likely to make errors that could cost your organization time and money.
3. Keep Employees Engaged
Give employees “buy-in.” Engaged employees are the best employees. According to a Gallup Poll, engaged employees are 17% more productive and 41% less likely to miss work. One of the best ways to engage employees is to encourage them to buy into your company’s mission and success. You can do this by setting departmental goals and offering incentives when employees reach these goals. This could include anything from reducing package loss over time to improving ratings on customers satisfaction surveys.
In addition, as you meet with employees, find out what their career goals are. Help them know how they can meet these goals by advancing within your company. Give them opportunities to oversee projects or lead meetings. As employees take on increased responsibility, they will feel more engaged in the success of the company.
And finally, buy-in can also come in the form of morale-building activities, such as potluck lunches, morning coffees, family picnics, or community service projects. These activities allow employees to bond with each other in a more relaxed setting and feel a stronger tie to their work community.
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4. Update Your Technology
A report by the research firm Enterprise Strategy Group shows that 27% of employees want newer computing devices, and 30% want more tech training. Every mailroom has different setups when it comes to technology, but the results from this report make clear that people want workplaces that leverage the latest tech for their benefit.
Consider these scenarios:
• You currently use a handheld scanner that is unresponsive and error-prone. Your employees are wasting time with this unreliable piece of hardware, having to scan and rescan packages.
• Your employees have no way to verify that a package was picked up other than a paper log at the front desk. More than once, a client has complained that they never received their package. Your employee swears they remember handing the package off to someone, but the paper log wasn’t signed so they can’t prove it. This leaves your employee looking incompetent with no way to resolve the problem.
• Your employees spend hours each week trying to contact people to pick up their packages. If they don’t come, they have to keep generating emails to remind them. The process feels stressful and disorganized.
All of these problems can be addressed with better technology in the form of mailroom management software. If you haven’t incorporated a cloud-based package tracking system into your mailroom, let this be the year.
Even if you’re a small organization, there are mailroom apps that are cost-effective, easy to incorporate, and will yield a strong return on investment. Look for features like:
• Machine vision technology that can photograph packages at delivery or pickup to prove receipt
• Auto-generation of text/email notifications to package recipients
5. Lead By Example
Employees can sniff out hypocrisy very quickly. If you enact certain safety protocols, live by them. If you are asking employees to work more during the holidays, put in extra time yourself. If you have certain procedures in place for releasing packages to recipients, don’t cut corners. If you hold a company service project, show up and stay. And if you want a culture of respect in your mailroom, treat every person with dignity.
These are some tips and tricks that can help you keep your employees motivated. These will not only help you stay motivated but will also manage your mailroom operations smoothly. Smooth mailroom operation will not only guarantee quality work but will also save you from last minute hustle and bustle.
The 2019 SafeMail® Mail Security Survey revealed that more than one-third of U.S. organizations surveyed had received at least one mail threat, including hazardous mail and hoaxes, within the past year. Those interviewed included mailroom managers and facilities and securities managers from a variety of service sectors, including government, financial services, and manufacturing. The same survey revealed that 48% of organizations screen only some or none of their mail for hazards
While we hear a lot about threats to digital mail, threats to mailroom security concerns still standstill. These include a letter or package bombs, chemical threats, biological threats, radiological threats, and mail theft.
Mail screening is just one of a suite of processes of mailroom screening to tend to if you want optimal security for your mailroom. But if you’re like many mailroom managers, just keeping up with the chaos of the day-to-day activity is enough to pack your days full. So how do you improve mailroom safety with only limited time to do so?
Mailroom Security Handbook
Mailroom security is essential. That is why we have created a mailroom security handbook that can help you with mailroom screening. It is necessary to follow mailroom security procedures to keep your space safe.
1. Assess your Risks
Mailroom security is essential, and your security plan will look different depending on your organization’s risk profile. Perpetrators of mail threats could include terrorists, homegrown extremists, disgruntled employees, ex-employees, or people who have a vendetta against your organization. Consider the following factors as you assess your risks from these potential perpetrators:
• Public profile — If you’re a dance studio in Beaver, Utah, you probably have less to worry about than a congressional office in Washington, D.C. Some industries—such as banking, legal, and transportation—loom more extensive in the public eye and tend to be more vulnerable to threats.
• Location — Per our example above, location matters. Organizations in urban areas are more prone to mailroom threats than those in more rural areas.
• Symbolism — If your organization is associated with something controversial, it could still be a target no matter how small or rural it is. An abortion clinic or a small non-profit to help immigrants might be the subject of mail attacks because of the fraught issues they represent.
• Mail volume — This one is simply a game of odds. If you get massive volumes of mail, it follows that you’ll have a higher chance of getting a dangerous piece of mail.
If your risk for mailroom security profile is high, you’ll need to raise your standards accordingly, augmenting your processes with sophisticated mail scanning equipment if appropriate.
Be mindful that your risk levels could change. For example, if your organization shakes up the staff with hirings and firings, or if they release a controversial press release, you’ll want to alert your staff to increased risks.
2. Streamline Your Workflow
Sloppy or clumsy processes create security gaps. Carefully define proper procedures for receiving, sorting, storing, and delivering mail and packages. We’ve seen some pretty chaotic mailrooms with archaic equipment, cramped or haphazard sorting areas, undefined receiving areas, and unsecured package storage areas.
Don’t be one of those. Organizing processes and physical spaces help reduce risks for errors and security breaches. If you haven’t integrated a cloud-based package tracking system yet, consider doing so. It can go a long way in improving your workflow. The software can generate automatic emails to recipients when you scan incoming mail, letting them know that their mail has arrived. With a few keystrokes, they can signal their intentions for the package (Receive connect).
The software can also track how long a package has been sitting around waiting for pick up. In addition, many of these software suites include machine vision to track packages and assets with a simple photo. This end-to-end visibility helps you see exactly what is coming in and out of your mailroom.
3. Define Communication Processes
Things can fall through the cracks if mailroom employees don’t know who to report suspicious mail to. Ensure that employees on every shift (including graveyard) know exactly who to contact and how to reach them if they have concerns. Clearly define which types of threats must be escalated higher up the chain of command.
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4. Train Your Employees
Do your employees know what constitutes a suspicious package? If you have screening equipment, do they know how to use it? How do they handle suspicious powders or liquids? Explosives? How do they report missing packages? Are they cautious of mailroom security best practices? Knowledge is power, and your employees need to know how to handle the full range of potential mail threats. This can be accomplished through thorough staff training.
Ensure that these trainings are integrated into new employees' onboarding process and that you regularly hold refresher courses. You should also conduct drills so that employees can put what they have learned into practice. This can help get those processes into their “muscle memory.” Appoint someone with the proper credentials to develop and offer this training and run the drills (or consider outsourcing it to a qualified company).
5. Post-Safety Guidelines
Post threat mitigation steps in conspicuous places in your mailroom. This helps keep mailroom safety measures the top of mind for your employees and gives them step-by-step guidance that they can refer to if a threat arrives. Because these experiences can induce panic, posted refreshers can help people stay calm and follow directions.
It has been said that complacency is the enemy of security. Mail attacks will undoubtedly continue—and in many cases, with greater sophistication. You need to take mailroom security measures to avoid any security hazard. However, proactive preparation can help safeguard your staff, residents, and facilities and give you greater peace of mind.
Moving items throughout a company's distribution chain is referred to as logistics. However, this process entails a number of functions that must be effectively handled for the organization's supply chain to be productive and useful. Logistical functions are essential because they result in increased productivity, lower costs, higher production rates, and better inventory control when executed efficiently.
According to the Global Logistics Market Report and Forecast, the market value of global logistics was around USD 9,525.1 billion in 2021 and is expected to reach USD 13,326.3 billion by 2027. With the advancement in technology and transportation, the logistics industry will likely continue to boom over the years. Therefore, it's crucial to understand logistics and its functions.
Top 7 Functions of Logistics Management
Logistics is as simple as it is complicated. It's never that easy to get a service or product from point A to B. Logistics and supply chain management are interwoven. The two work together to develop network topologies of logistical activities that service clients.
Logistics encompasses a lot more than just physical distribution. It has a lot of other functions as well. In this article, we will go through the seven most prominent logistical functions:
1. Processing Orders
A critical part of logistics functions is order processing. There are various ways to submit an order, such as through mail, telephone, salespeople, or computers. However, orders must be processed as soon as they are received. Business organizations and customers both reap the benefits of efficient order processing. Some major order processing activities include the following:
Checking the order for any changes in negotiated terms.
Payment and delivery terms.
Checking the availability of stock.
Production and material scheduling to cater to shortages.
2. Transportation
Transportation is the most crucial and essential function of logistics in supply chain management since it allows items to move from the provider to the buyer. When a customer places an order, the purchase is not complete until the products are physically delivered to their location. Transportation consumes 60 to 70% of logistics costs, particularly for low unit-priced and mass-consumed products. Various transportation modes are used to physically move items, such as rail, truck, water, and air.
Firms select methods of transport based on the state's or area's transportation systems. When choosing a form of transportation, the most important factor to consider is the price. However, the necessity of the product at the customer's end might occasionally outweigh the economic issue. Regardless of the expense, the goods are sent through the fastest route.
3. Managing Inventory
Inventory management is one of the most important logistical functions that is also considered the worst offender in a company's entire supply chain because of its high carrying cost, which eats into profits indirectly. It includes costs such as inventory funding, security, warehousing, damages, repairs, and thefts.Inventory management is all about having enough inventory on hand to meet customer requirements while keeping carrying costs low. It's a delicate balancing act between offering exceptional customer service while minimizing market share loss and the associated costs.
4. Warehousing
The storage of finished items until they are delivered is known as warehousing, which is significant to a company's logistics functions. The right warehousing decisions determine the efficacy of a company's marketing.
With the recent developments in technology, warehousing has improved significantly. Single-storied automated warehouses have replaced older multi-storied warehouses with a limited number of employees.
In logistics, warehousing is a critical decision area. With right and modern warehousing, you can reduce labor costs and have greater inventory control.
5. Packaging
Packaging is a critical element of logistics management functions. It impacts the effectiveness of the logistics system by influencing the physical flow of a product. It's not the same as package design, which is focused on marketing goals.
However, logistical packing is necessary for breakage prevention, handling of materials, and storage space efficiency. In terms of packing cost, load utilization significantly impacts logistical packaging.
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6. Handling Materials and Storage
Material handling is considered influential among other logistical functions because it affects how inventory moves along the distribution chain. Product breakage, delivery delays, and incidental overhead expenses will increase because of incorrect material handling.
Advanced manufacturing technologies and material handling increase the efficiency of the logistics system. The numbers to be managed, the speed necessary for material transportation, and the degree of service to customers are all factors to consider when choosing a material handling system.
The storage system is critical for maximum space utilization in a warehouse of a particular size. For quick movement (holding and retrieving) of items to and from the warehouse, the supply chain strategy should work in tandem with the storage system.
7. Monitoring
Businesses must keep inventory control, transport, and warehousing all up to date. Each site needs to know about its present supply chain situation, future obligations, and restocking capacity regularly.
Similarly, a company must study the various means of transportation available, their prices and appropriateness for services and additional features before choosing a carrier. Storage space, labor schedules, order demands, and delivery must be monitored and tracked. Also, businesses can enhance their efficiency by keeping a check on services and reviewing total delivery efficacy.
Conclusion
Logistics is a complicated process, but ultimately, it's all about customer service, which can be readily improved by enhancing the quality and speeding up delivery. Through proactive and data-oriented planning, you can boost commercial earnings and increase your sales. Digital solutions like PackageX help companies improve logistical functions like inventory management and warehousing to make them more seamless.